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Operations Assistant

3 weeks ago

Singapore HONG SEH MOTORS PTE. LTD. Full time

We are a luxury car rental company, most of our customers are highflyer or above senior executive level.About the role:
**Responsibilities**:

- Attend to customers' requests for servicing requests, breakdowns, and accidents through various channels, in a timely manner.
- Communicate with customers to establish the service or repair needs for their vehicles.
- Follow-up with the workshop on pending jobs to ensure adherence to completion timelines, and keep customers updated on the status of their vehicles.
- Provide accurate and valid information with appropriate solutions and alternatives to handle customers' requirements and complaints.
- Collection/returning vehicle to the customer after servicing/repair.
- Upkeeping of company's fleet of vehicles.
- Assist with Ad-Hoc jobs as assigned by management

**Job Requirements**:

- Class 3 driving license and 2 years of driving experience is a must.
- Good communication skills
- Automotive/Vehicle knowledge is an advantage.
- Positive work attitude

**Job Benefits**:

- Permanent full-time position with Leave, Medical, Dental, Insurance & other Benefits
- Mondays - Friday 8.15am - 6.00pm
- Potential promotion as a management role in the operation department.