Concierge (Riverhouse - Yang Club)

JOB DESCRIPTION:

- To deliver professional and expert concierge services to customers.
- Interact with customers to provide information in response to inquiries and to handle and resolve complaints.
- Establish relationships with customers with a positive customer experience feeling after every contact.
- Communicate responses in a clear, professional, timely and concise manner.
- Work with team and resources to provide customer with requested service.

JOB REQUIREMENTS:

- Willing to work night
- Proficient in Microsoft Office (especially Excel and PowerPoint);
- Customer service oriented, result driven & good team player;
- Excellent communications & interpersonal skills;
- Able to working in a fast paced environment;
- Able to work weekends and public holidays.

**Salary**: Up to $3,000.00 per month

**Benefits**:

- Employee discount
- Professional development

Schedule:

- Day shift
- Holidays
- Late shift
- Night shift
- Weekend availability

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person