Customer Service Officer

3 days ago

Yishun, Singapore AGrader Learning Centre Full time

We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centres island-wide.
- (Students that are interested to gain experience in customer service excellence are welcome to join us)_

**Key Responsibilities**:

- Provide friendly and professional assistance to students, parents, and visitors entering the tuition centre, addressing inquiries about programs, schedules, and services.
- Aid in the registration process for new students, including paperwork completion and fee collection.
- Maintain a clean shopfront and assist with administrative tasks as needed, including filing, data entry, and inventory management.

**We welcome you to join us, and will offer you**:

- A Happy, Positive & Cheerful environment, because life is hard enough as it is - we don't need more stress at work (seriously)
- Being able to deal directly with kids, who are the most innocent & bubbly humans in society (who're not looking to deal you any harm when you're not looking)
- Seated most, if not ALL the time (who likes standing?)
- FULLY air-conditioned environment that is CLEAN and NOT dusty and NOT hot (actually sometimes it might be too cold, so bring a jacket)...
- You will be working with mostly pen, paper & laptops, learning the INs and OUTs of customer service & operations management, improving the experiences of our clients, and “levelling up” in your personal experience in dealing with people.
- Lastly, we will pay you a GOOD salary because we all need money to survive, don't we? We are NOT low-balling employers who try to “cut” you by giving you a low salary and telling you to "you learn first, we see how next time"... but the next time never comes

**We are looking for suitable Part-time Customer Service Officers to work on**:

- Monday to Friday: 2:30pm to 9:30pm
- Saturday: 8:30am to 6:30pm

**(Must be able to commit for mínimally 1 year, at least 2 days a week out of the days listed)**

If you are reading all the way to this point, then this post might interest you...

If so, you might ask, what should I do next if I'm keen?

**Job Types**: Part-time, Permanent, Student job

Pay: $12.00 - $13.50 per hour

Schedule:

- Day shift
- Late shift

Work Location: In person

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