General Manager, Transit Properties

General Manager, Transit Properties

**Job Purpose**
- Reporting to Managing Director, Stellar Space, the General Manager, Transit Properties will lead the management of commercial retail spaces within SMRT’s MRT stations and bus interchanges. The incumbent will be responsible for overseeing leasing, lease management, planning, and tenant management. This role is crucial for driving revenue growth and planning for business transformation to address the challenges in transit retail space.

**Responsibilities**
- **Leadership & Team Management**
- Lead and inspire the Transit Properties team; provide guidance, mentorship, and professional development opportunities to team members to foster a high-performing and cohesive team environment
- Collaborate cross-functionally with other departments to ensure alignment of operational goals and objectives
- **Leasing & Lease Management**
- Develop and implement leading strategies to optimize commercial retail space occupancy and revenue.
- Negotiate, draft and manage lease agreements with tenants.
- Ensure compliance with lease terms and conditions and address any lease-related issues or disputes.
- Monitor market trends and adjust leasing strategies accordingly.
- **Tenant Management**
- Build and maintain strong relationships with prospective and existing tenants to ensure high levels of satisfaction and retention.
- Oversee tenant onboarding, including space planning and fit-out processes.
- Address tenant concerns and resolve issues in a timely and professional manner.
- **Revenue & Growth**
- Drive revenue growth for the commercial retail spaces managed by SMRT through the identification of new business opportunities and optimizing existing assets.
- Develop and execute strategies to increase foot traffic and enhance the retail experience.
- Monitor and analyse financial performance, including rent collections, occupancy rates and market performance.
- ** Planning & Strategy**
- Develop and implement strategic plans for the growth and transformation of transit retail spaces.
- Conduct market research and competitive analysis to inform strategic decisions.
- Plan and execute initiatives to adapt to changing market conditions and consumer preferences.
- **Business Transformation**
- Identify challenges and opportunities for business transformation in transit retail.
- Collaborate with stakeholders to develop and implement innovative solutions to enhance the retail environment and operational efficiency.
- Monitor industry trends and incorporate best practices into the business strategy.**Qualifications & Work Experience**
- Bachelor’s degree or equivalent experience
- With at least 5 years of property, retail or business management experience in a senior role with demonstrated business acumen

**Skills**
- Strong understanding of commercial leasing practices, property management, and retail market trends.
- Excellent negotiation, communications and interpersonal skills.
- Proven ability to develop and implement strategic plans and business transformation initiatives.
- Strong analytical and financial management skills.
- Leadership experience with the ability to manage and motivate a team effectively.
- Strategic thinker with a proactive and results-oriented approach.
- Adaptability to changing market conditions and a willingness to embrace innovative solutions.
- Strong problem-solving skills and the ability to work under pressure.

**Retail and Advertising Solutions & Services Partner**

**Stellar Lifestyle** is the largest managing agent of retail and advertising spaces in Singapore’s rail network. We create vibrant transit destinations through continuous innovation and a desire to make our everyday touchpoints better. Our expertise also includes retail mall management, outdoor media & digital advertising solutions, and digital engagement platforms.