Network Technician

2 weeks ago

Singapore Xcellink Pte Ltd Full time

**The Company**:
Our client is the leading information, communications and technology (ICT) service provider in Singapore. They are now looking for Network Technician for their team.

**The Role**:
**As a Network Technician, you are responsible**:
- Participate in network maintenance standby duty rotation that is assigned by the Team lead.
- Ensure SLA Level is achieved for all single fault case.
- Ensure escalation is carried out when a fault call is beyond the knowledge of L1.
- Attend to daily customers’ fault calls assignment when not in standby.
- Attend to preventive maintenance.
- New assignment by Ops manager or TSM when needed.
- Any other tasks as assigned by your Supervisor/Manager.

**Requirements**:

- Diploma in IT
- Able to communicate clearly in English
- Able to follow the operation manual
- Team Player
- Shiftwork
- Good customer care and communication skills.
- Basic Knowledge in Network or IT

**Other Details**:

- Shift Hour : 1st Shift (08:00 - 20:00 Hrs) & 2nd Shift (20:00 - 08:00 hrs)

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