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Junior IT Support Executive

2 weeks ago

Singapore EVER HIGHER PTE. LTD. Full time

Follow up with users, provide feedback and see problems through to resolution via inhouse ticketing system
- Understand various OS platform as Window, linux and Mac OS and networking
- Utilize excellent customer service skills and exceed customers’ expectations
- Performs minor repairs to hardware, software, or peripheral equipment according to company standards if required
- Ensure proper recording, documentation and closure
- Recommend procedure modifications or improvements
- Preserve and grow your knowledge of help desk procedures, products and services
- Maintains company accounts and IT inventory records.

**QUALIFICATIONS**
- Fresh Graduate is Welcome to apply
- Required Skill(s): Windows Server OS, Network Solutions, Backup Solutions
- Preferably Junior Executive specialized in IT/Computer - Network/System/Database Admin or equivalent.