
Field Application Engineer
7 days ago
Worker Sub-Type:
Regular
**Job Description**:
Position: FAE - Singapore Automotive Segment, BlackBerry Technology Solutions
The Field Application Engineer - Singapore is responsible for working closely with the Regional Sales Manager (RSM) and APAC management team that is responsible for a particular set of Automotive or GEM(General embedded market) customers. Responsibilities include providing technical support & training to customers, partners and other ecosystem participants with any issues related to BTS / QNX products and ensuring timely resolution of all outstanding issues. FAE will also need to support the internal R&D, Engineering Services and Product Management teams to ensure top level customer service and execution of revenue growth plans
**Responsibilities**:
- Support regional sales team with all technical aspects of BTS Products & Engineering Services in order to help drive & meet desired business and financial objectives. Understands customer needs, degree of interest, and/or satisfaction with company products and services. Monitors competitor sales efforts and strategies ensuring market intelligence is passed to HQ product management & marketing functions.
- Act as technical liaison to HQ teams to ensure on-time delivery of products and services, resolution of technical issues and feedback of key intelligence / product requirements that can help shape future product roadmap direction
QUALIFICATIONS:
- University degree in engineering or equivalent
- Good knowledge of at least one kind of RTOS (Realtime operating system) or Linux etc.
- Well versed in written and spoken English and Chinese
- 6+ years of direct hands-on work experience with the Automotive & General Embedded Industry in a technical or support role
- Self-starter with strong interpersonal, communication & time management skills
- Required travel is 50%+ within region
LI-JC1
Scheduled Weekly Hours:
40
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