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Retail and Fulfilment Associate
2 weeks ago
Esse, a conscious fashion brand based in Singapore, has been a pioneer in the slow and sustainable fashion movement since 2017. Inspired by redefining fashion with a focus on garment purpose and lifecycle, Esse merges timeless designs with a traceable supply chain that promotes environmental and social responsibility.
**Key Responsibilities**:
- Be a passionate and friendly brand ambassador who can represent not just our products, but our core brand values.
- Provide high-quality customer service to each and every customer throughout their sales journey.
- Maintain a high level of product knowledge to provide tailored assistance to each individual customer and advise on the best products to suit their style/lifestyle needs.
- Assist in handling daily store operations, primarily: check-out procedures, organizing shelves and stocks, sales reconciliation, and inventory management.
- Provide back-up and help (where needed) for in-store events.
- Meet sales targets.
- Pick, pack, and process customer orders with accuracy and efficiency.
- Ensure all orders are fulfilled in a timely manner, meeting delivery deadlines.
- Manage inventory levels including receiving and organizing stock.
- Conduct regular inventory checks and report discrepancies.
- Support the team with other operational tasks as needed.
**Qualifications**:
- An outgoing and friendly personality with superior communication skills, who enjoys interacting and connecting with a variety of different people to build and nurture close relationships.
- A results-driven, expedient problem-solver with strong attention to detail.
- An excellent team player with a “no task is too small” attitude and the willingness to take responsibility for their actions.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
- Excellent communication skills and a customer-focused attitude.
- Basic computer skills and familiarity with inventory management systems.
- Flexibility to work part-time hours, including weekends if necessary.
**What We Offer**:
- Opportunities for learning and professional growth.
- Employee discounts on our products.
**How to Apply**: