Retail Operations Executive

6 days ago

Bukit Merah, Singapore Stellar Singapore Full time

We are an aspiring retail/service company looking for a dynamic and highly organised individual to join our young team as we expand into overseas market together.

**MAIN RESPONBILITIES**
- Assist Operations Manager to managing the daily operations of retail stores.
- Manage and oversee employee scheduling for multiple locations/outlets while ensuring all stores are operationally ready 24/7. You will be required to standby and mobilize for store operations in the event of staff shortage.
- Propose right policies and processes to align all stores service level quality and excellence.
- Assist to recruit and interview retail staffs and grow a stronger team of sales force.
- Assist in conducting training programmes for team members.
- Ensure customer service excellence, satisfaction and resolution by assisting to attend on customer service and complaints.
- Assist on providing weekly and monthly reporting to key stakeholders and management.
- Support marketing plans, visual merchandising, advertising and campaigns in retail outlets.
- Learn and Support E-commerce Online Store activities
- Participate and support management on business and overseas development.
- Assist in managing store inventory and stock transfers internally & externally.
- Works closely with managers on sales activities and customer feedback.
- Constantly provides constructive feedback to the management on various aspects.
- Other retail operational duties as assigned.

**REQUIREMENTS**
- Minimum Educational Level: Bachelor's Degree of any fields
- Minimum years of retail experience: 4-5 years
- Willing to learn ear piercing skills
- Comfortable working with young children and women (our main customer profile)

**Job Types**: Full-time, Permanent

**Salary**: $2,500.00 - $3,800.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Professional development

Schedule:

- Flexible hours
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Education**:

- Local Polytechnic Diploma (preferred)

**Experience**:

- Retail Sales: 4 years (preferred)

License/Certification:

- visa/ status to work in Singapore WITHOUT any sponsorship? (required)

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