Assistant/store Manager
2 weeks ago
We are looking for a responsible Assistant Store Manager/Store Manager to help us to organise and operate our outlet effectively and meet customers’ satisfaction. To be successful in this role, you should have a sharp business mind set with leadership abilities and problem solving attitude.
Drive the team to achieve monthly upsell target to improve store revenue.
Planning of roster and ensuring all stores are adequately staffed on a daily basis, control labour budget.
Deliver an exemplary level of customer service and uphold the professional image as an excellent, friendly and confident customer service ambassador.
Manage daily operations of the store to ensure all daily activities run smoothly and efficiently.
Supervise and mentor new staff members, schedule and assign work shift, check and verify timesheet before dateline.
Ensuring store adheres to pertinent health and safety regulations.
Maintain and ensure compliance to establish food quality and standards.
Perform cash sales deposit daily.
Manage guest complaints, ensure satisfaction and administer efficient follow up.
Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales.
Maintain proper sanitation, hygiene standards in kitchen and maintain effective store presentations.
Responsible of opening and closing duties.
Requirement
At least 3 Year(s) of working experience in the Food/Beverage/Restaurant Service or Retail or related field
Leadership and Organisation Abilities
Problem solving attitude
Friendly, outgoing and confident
Excellent customer service skills
Excellent communication skills
Manage store promotions, store presentation, and visual merchandising
Communicate store standards to employees
Maximize store sales by exceeding customer expectations
Maintain visual presentation and store appearance to reflect store standards
Maximize store sales and achieve store sales goals
Possess a strong understanding of store operations and total store merchandising techniques
Drive sales throughout the total store
Recruiting and hiring qualified employees
Solicit feedback from all store associates
Lead store team towards store and personal sales goals
Exceed sales metrics, both store
Evaluate and implements store merchandising plans
Perform total store management responsibilities
Maintain sales productivity, store appearance and merchandising standards
Participate in achieving store profitability
Provide feedback to store team
Maintain store and department standards
Manage store community and customer relations
Maximize sales opportunities within the individual store
Not Specified
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