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Ecommerce Merchandise Analyst

3 weeks ago

Singapore Williams Sonoma Full time

The Merchandise Analyst is responsible for delivering a superior site experience for the customer by using data and customer
insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.
You will have the opportunity to collaborate closely with cross-functional partners to deliver seamless,
friction-free, inspiring shopping online. You will also ensure that the site is delivering a consistent
marketing narrative with all channels.

**Responsibilities
- Manage and track Tactical Calendar (seasonal and weekly site builds)
- Perform Product Data UAT, Set Up + Maintenance
- In charge of Daily reports to manage PIP (Product Information Page) performance and verify

assortment against categories
- Manage No Longer Available + New Sku Reporting
- Review Product Ranking and Weekly SEO updates from action plans
- Monitor the performance of Related Product setup and Group-to-Category setup
- Creating/building out Categories, PIP Thumbnail set up/quarterly updates
- HTML coding of content pages
- Home Page set-up and flips
- Attend monthly and weekly meetings
- Other projects as assigned
- Manage third-party integrations for rich relevance & faceted navigation

**Criteria**
- Min tertiary qualification and 2 years of e-commerce or related experience
- Ability to make timely decisions, anticipate problems, and provide creative solutions
- Strong affinity for the products and brand
- Proven analytical, business planning, and organizational skills
- Ability to deal with ambiguity, fast pace, and a changing environment
- Experience working in a global business and across multiple time zones
- Strong attention to detail
- Intermediate Excel skills (working knowledge with pivot tables and v-lookups)

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

Your Journey in Continued Learning
- In-person and online learning opportunities through WSI University
- Cross-brand and cross-function career opportunities
- Resources for self-development
- Advisor (Mentor) program
- Career development workshops and learning programs
- Speaker series

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of home furnishings in the United States, Canada, Puerto Rico, Australia, United Kingdom and the rest of the world with franchise partnerships. Our family of brands are Williams-Sonoma, Pottery Barn, Pottery Barn Kids, PBteen, West Elm, Williams-Sonoma Home, Rejuvenation, and Mark and Graham. Our passion for high-quality products, functional design, outstanding customer service, enhancing the lives of our customers and the communities remains as our core values.

Today, we are a USD 5 billion company, with a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

The Singapore regional office was set up in 2008 and we currently have 140 associates over functions such as corporate social responsibility, customs & compliance, finance, human resource, information technology, inventory planning, logistics, sourcing and quality assurance.

The South East Asia team is an inclusive employer where we recruit and provide employees with fair opportunities on the basis of merit, regardless of age, race, gender, religion, marital status and family responsibilities, or disability.