Operations Supervisor
6 days ago
**Job Description**:
- Excellent Communicator with pleasant charisma. Provide a high quality of services and deliver excellent dining experience to all customers.
- Ensure good customer experience, satisfaction, and customer loyalty.
- Building rapport with customers to gather food and service feedback from both existing and new ones.
- Ensure the smooth running of the restaurant operations in line with the company's business objectives.
- To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH's legislation and company policies and procedures.
- Good knowledge about all menus. Up-selling of our products and being able to recommend items when asked by customers.
- Able to work efficiently in a team and respond cooperatively to the requirements of other team members.
- Perform other administrative duties as necessary.
**Job Requirements**:
- Having at least 1-year experience in F&B industry.
- Experience as an Operations Supervisor or similar role is an advantage.
- Knowledge of operational principles, operations procedure and policies.
- Hands-on experience implementing operational process.
- Excellent leadership and decision-making skills.
- Great communication skill and interpersonal skills.
- Willing to do paid overtime work as and when required.
- Having a coachable and hardworking attitude.
- Ability to use Microsoft Office Software and willing to undertake paperwork duties is a plus.
- Able to work night shift and weekend
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