International Service Engineer

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

Decisiveness & Execution
- Be solution driven and focus on achieving results and ensure that key objectives are met.
- Take responsibility for actions with a ‘can-do’ attitude.
- Identify urgent issues and make decisions under pressure.
- Take calculated risks on the basis of adequate information and analysis.

Customer focus
- Put the customers first and be eager to please them in line with company standards.
- Ensure that individual customer needs are met.
- Proficient skills on commissioning and/or service on Exhaust Gas Cleaning and/or Inert Gas System equipment;
- Professional understanding of marine technology and operations;
- Have a good understanding of PLC and Control systems.
- Good knowledge of refrigeration technology.
- Positive & investigative attitude

If the above sounds like you, this position might be just what you’re looking for

About the job

The International Service Engineers for Heat & Gas Systems will provide technical service on PureSOx Exhaust Gas Cleaning installations, as well as on Smit LNG and other Inert Gas Systems.

Key tasks:

- Execute international and local field service jobs within the Heat & Gas Systems portfolio that are requested through the International Marine Service Desk;
- Perform troubleshooting, to solve the customer’s problem, with full autonomy within the job scope on board of vessels in the requested port; if needed, sail with a vessel until the problem is solved;
- Change components, upgrade equipment and control systems, perform re-commissioning, perform safety checks and adjustments, and advise and coach customers and crew in product usage;
- Execute Inspections, Condition Audits and Sensor Exchange;
- Consult if needed Global Technical Specialists before, during and after the field service;
- Build relations with customers and crew;
- Report and document performed field service as per guidelines;
- Pick-up and bring bookings, VISAs, permits, spare parts, equipment etc. needed to perform the field service;
- Work together with other International Marine Service Organization members as a team, and act as a technical support backup to Global Technical Specialists and Global Coordinators if so required; use and support the ISE network pro-actively, share findings with colleagues;
- Travel to execute marine service jobs, participate in trainings, team meetings etc., primarily in the own region (Asia) but also globally when needed.

What you know?
- Bachelor’s degree or equivalent. Degree in Marine Engineering a plus.
- Minimum 5 years field service experience on board vessels.
- Fluent in English, both verbal and written.
- Have experience working in an international context and across borders with colleagues and customers from other cultures.
- Good reporting skills (using MS Word and Excel)

What is in it for you?
- You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet
- You work in a company who values personal development and leadership
- Your work will have a true impact on Alfa Laval’s future success