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Beauty Consultant

2 weeks ago

Singapore Guerlain Full time

**Company Description**
Take your career to the next level in the luxury beauty and fragrance industry. Join the House of Guerlain, and become part of a prestigious global brand. As part of the LVMH family, you’ll have the opportunity to showcase your talent and contribute to our dedication to excellence.

**Guerlain**

Since 1828, the global team at Guerlain have worked as alchemists dedicated to the métiers d'Art of beauty. From fragrance and skincare to makeup and wellness spas, we lead the reinvention of Beauty with creativity and an entrepreneurial spirit. Through our products, experiences, and commitment, we aim to create wonders of beauty that respect nature and celebrate the world's diversity.

Working at Guerlain is an invitation to imagine a more beautiful world. Our innovations have elevated beauty through imagination, exceptional know-how, and the highest standards. Today, we leverage future skills, from life sciences to digital expertise, to continue creating the beauty of tomorrow. Our commitment extends beyond beauty - since 2007, we've placed biodiversity conservation at the heart of our actions, shaping beauty that's responsible and passed down to future generations. When you join Guerlain, artistry is everywhere, and wonders are born from the alchemy of diversity.
**Job Description** What we offer**
- Competitive salary and benefits package
- Opportunities for career advancement within a global luxury brand
- A diverse and inclusive workplace
- Ongoing training and development programs
- Experience the prestige of working with iconic beauty and fragrance brands

**Your day-to-day role**
- Achieve personal sales targets, sales per transaction, and units per transaction as set by the Brand/Retail Manager.
- Maximize sales through effective link and cross-selling techniques, enhancing customer purchases.
- Cultivate strong customer relations with a warm and sincere "Welcome to Guerlain," establishing a positive rapport with clients.
- Provide accurate and personalized skin consultations for each client, demonstrating in-depth product knowledge and expertise.
- Act as an ambassador for service excellence, ensuring every customer interaction reflects the highest standards of Guerlain's customer service.
- Demonstrate products using the Dare to Be techniques, aligning recommendations with the client's specific requirements.
- Propose and deliver tailor-made services and consultations based on Dare to Be guidelines, ensuring a unique and customized experience for every client.
- Ensure the store's visual merchandising (VM) is at its optimal level, maintaining an attractive and enticing display for customers.
- Collaborate with the team to organize products and displays, ensuring a visually appealing and organized store environment that enhances the customer shopping experience.
- Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients.
- Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships.
- Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations.
- Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs.
- Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market.

**Qualifications** Your skills and experience**
- Showcase high professional standards and a genuine passion for the Guerlain brand, representing its values and essence to clients.
- Provide exceptional customer service, fostering memorable and personalized experiences for clients, while building lasting relationships.
- Maintain an in-depth knowledge of Guerlain products, staying updated on the latest beauty trends and innovations to offer expert advice and recommendations.
- Utilize your expertise to meet and exceed sales targets, effectively communicating product benefits and tailoring solutions to client needs.
- Remain open to learning new skills and techniques in the beauty industry, adapting to new challenges and changes in the market.

Ideally you will also have some experience of
**Additional Information** Join us**
Be part of the legacy of LVMH and Guerlain, and join us in shaping the future of beauty and fragrance.