Senior Sales Engineer

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

The Specialty Rental Division’s worldview is to enable our customers, our people and our societies to flourish in an increasingly complex world. Our vision is to remain the world's most trusted partner by solving complex industrial challenges with specialized agile solutions. Those are designed and implemented by passionate people who continually strive for new best ways.

The Sales team is looking for a Senior Sales Engineer, reporting to the Business Line Manager. The role will be responsible for meeting sales goals and coach our team of Field sales / internal sales with responsibilities to set up a sales pipeline to determine the effectiveness of personal sales strategies, keeping abreast of the latest industry trends, and providing excellent after-sales service to retain customers. You should also be able to identify unmet customer needs and recommend improvements to the department accordingly.

The responsibilities will include
- Develop new customer lead, achieve sales goals to enable the increase market share in country.
- Learn the products assigned and articulate the knowledge for productive business output independently.
- Maintain a good knowledge of product lines, company sales philosophy and the policies.
- Monitor market trends and competition and adjust efforts to accomplish or improve upon budgeted results.
- To prepare sales activity reports weekly, follow-up with a strategy action plan and feedback on competitors’ activities
- Researching competitors’ products, pricing, and product success to determine customer preferences.
- Developing innovative sales strategies to achieve sales goals.
- Oversee the internal sales administration and monitor Rental fleet’s activity / condition.
- Provide sales presentations of our full range of product to potential & existing customer accounts to evaluate their needs with best solution and promote our products and services.
- Coordinating sales efforts with marketing activities/ event/ webinar
- Preparing and negotiating all contracts/ terms of business with prospective clients.
- Maintaining client records in CRM (Sales Force) for all activities effectively for reporting and quotations.
- Submitting sales contracts with purchase order and deposit if required
- Follow up with monthly collection / dues from customer
- Answering client questions about credit terms, products, prices, and availability
- To coordinate with Service Operation Team, Sub-Contractors, and customer to ensure equipment arranged are inspected, recorded, maintained till end of lease.
- Respond to customer inquiries/ emergency relating to rental services to resolve any issues and concerns
- Resolving customer complaints in a timely and professional manner to maintain customer loyalty.
- Expanding industry knowledge by attending educational workshops and reading professional publications.

**Leadership**
- Being the mentor for new sales/ trainee share my knowledge and experience with team members
- Provide solution to maximize team performance and potential
- Creating an inclusive & motivating environment where people are motivated to do their best together.
- Preparing regular sales reports as well as sales territory plans.

**Requirements**:

- Bachelor’s degree in engineering or related field.
- With basic knowledge of machinery that is engine & electric motor driven
- Experience in rental equipment for industrial use
- Understanding of the sales process and dynamics
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Able to work comfortably in a fast-paced environment.
- Quick with internet and online resource tools
- With excellent communication skills, selling practices and techniques.
- Able to make cold call to new potential customers.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.