Project Co-ordinator

1 day ago

Singapore KATZION TECHNOLOGY SOLUTIONS PTE. LTD. Full time

**Katzion**

Katzion a GlobalLogic company, specialises in delivering **CRM, retail and operational solutions **exclusively for the Automotive industry; designing and deploying state of the art business solutions for OEM’s, auto retailers and automotive service providers.

**The Role**

Our team is looking for a self-driven individual with a “get it done” mentality that has a passion for helping organisations solve complex business and technology problems.

**Role Responsibilities**:

- Support client projects through all phases of the project lifecycle (sales, planning, design, implementation, testing, deployment, and support)
- Assist project managers in planning, executing, and delivering IT projects.
- Coordinate tasks, schedules, and resource allocation as per project requirements.
- Maintain project documentation, including plans, status reports, budgets, and schedules.
- Monitor project timelines and milestones to ensure adherence to deadlines.
- Update and maintain project tracking tools as per the organisation standards and guidelines.
- Communicate regularly with team members to keep project milestones on track.
- Assist in identifying project risks and provide support in developing risk mitigation plans. Know when to escalate, and understand key decisions & impacts both on the customer and the project team
- Document and follow up on risk management action items to minimize impacts on the project schedule.
- Act as a liaison between project teams, IT teams, and other departments to ensure clear communication.
- Prepare and deliver project status reports, presentations, and updates to stakeholders.
- Regular project status meetings with customers showcasing project burn and status reports.
- Ensure delivery per SOW, identify deviations from requirements and assumptions and raise change orders as needed.
- Manage post project feedback and retrospective sessions as well as the collection of CSAT scores from the customer

**About you**
- Curious and innovative mindset
- Excellent communicator
- 1-3 years of experience of project co-ordination
- 3 to 5 years of Salesforce-based Business Analysis experience including Sales Cloud, Service Cloud, Communities, and Integrations.
- Strong organizational and multitasking abilities with attention to detail.
- Proficiency in project management software (e.g., JIRA, MS Project) and Microsoft Office Suite.
- Adept at managing client expectations, leading development teams, and maintaining scope according to defined requirements.
- Excellent client-facing written and verbal communication skills
- Ability to work collaboratively in a fast-paced environment.
- Adaptability to changing project requirements and timelines.
- Problem-solving mindset with proactive approach to identifying and resolving issues.

**Advantageous**
- Experience in Salesforce projects
- One or more certifications in Salesforce.
- No Recruiters please._

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