Vp/avp, Team Lead

3 days ago

Singapore DBS Bank Full time

Business FunctionGroup Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through multiple banking delivery channels. Responsibilities* Manage daily Trade Finance transactions authorization and or provide second level check (Import/Export/SBLC issuance)* Oversee day-to-day operations, analyze Department processes to improve quality, productivity and efficiency* Execute strategic planning on team resources for optimal and operational efficiency* Establish duty rosters for processors and authorizers, allocate and distribution Ready-to-process transactions to respective processors at beginning of day* Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters* Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation to Section Head of STO and HOD.* Assist Section Head of STO in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame* Participate in assigned UAT and LV for system enhancement and implementation* Implement effective operational processes and procedures* Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to* Lead and motivate team to achieve the Goals (KPI) that have been setRequirements:

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