
Guest Relations
4 days ago
Guest relations duties (FT)
Guest Relations (FT)
- Managing reservations
- Product knowledge
- Dealing with enquiries onsite
- Build customer bond incl; gathering feedback from customers on their visit with us, anything we can improve on? How’s the food and experience with us? Service/ Food/ Ambience
- Greeting of guests
- Seating of guests
- Servicing of guests
- Other duties incl; helping out with service if needed, taking note of no shows / cancellations, taking pictures of guests for photo wall (if applicable), assisting with valet redemption at GR counter
- Pre-shift duties incl; ensure that all reservations correspond on both reservation platform (UMAI) and on our WhatsApp group chat, set up reservation placards on assigned tables accordingly.
- Post shift duties incl; Ensuring all guests have left our premises, keying of bills (if needed), cleaning up GR counter
- Housekeeping duties incl; ensuring that everything used is kept properly, make sure that the GR counter looks neat and tidy
**Salary**: $2,300.00 - $3,500.00 per month
**Benefits**:
- Employee discount
- Food provided
- Health insurance
- Parental leave
Schedule:
- Late shift
- Shift system
Supplemental pay types:
- Performance bonus
Work Location: One location
- Health insurance
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