Quality Operations Specialist

1 week ago

Tampines, Singapore TD SYNNEX Full time

**Are you ready to make a BIG impact with TD SYNNEX?**

In addition to a competitive benefits package, we provide our co-workers with opportunities to get involved in well-being seminars and programming, employee-led Business Resource Groups (BRGs), leadership development tracks, special industry events, and much more.

The Quality Operations Specialist (QOS) is primarily responsible for both Training & Auditing functions within their assigned department. The QOS trains and audits individual and group team members to standard ensuring that all activities are in accordance with established standard operating procedures (SOPs). This role ensures proper documentation and compliance with overall Quality Management System (QMS) while driving improvement cycles for Continous Improvement. Works with Cross Functional groups serving as departments primary point of contact for all matters related to Quality & Training.

**Essential Duties & Responsibilities Required**:

- Drives Continous Improvement through the use of audits providing feedback on performance and areas of improvement (30%)
- Supports the development cycle of all Training Documentation required to support Training and Auditing program; maintains proper training and auditing records as required within the Quality Management System (10%)
- Delivers immediate feedback/coaching to department leaders for corrective action to support improved business operations. (10%)

Other Duties & Responsibilities:

- Additional duties as assigned
- Meets attendance and punctuality standards

**Qualifications, Required Knowledge Skills & Abilities and Working Conditions**:

- Able to execute instructions and to request clarification when needed.
- Able to use a 10-key quickly and accurately.
- Possesses basic clerical and data entry skills.
- Possesses strong data entry skills.
- Able to perform basic mathematical calculations.
- Able to recognize and attend to important details with accuracy and efficiency.
- Able to communicate clearly and convey necessary information.
- Able to converse and write effectively in English and Spanish.
- Able to create and conduct formal presentations.
- Able to interact effectively with all levels of management.
- Possesses strong multi-cultural interpersonal skills.
- Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
- Possesses strong organizational and time management skills, driving tasks to completion.
- Able to constructively work under stress and pressure when faced with high workloads and deadlines.
- Able to maintain and promote social, ethical, and organizational standards in conducting internal and external business activities.
- Able to work independently with minimum supervision.
- Able to maintain confidentiality of sensitive information
- Able to build solid, effective working relationships with others.
- Able to exhibit ability to be sensitive to the needs, concerns, and feelings of others.
- Able to quickly learn new systems and technology.

**Experience**:

- 1 to 3 Years of relevant work experience.

Education & Certifications:

- Bachelor's Degree preferred.
- Bachelor's Degree required.
- Other Education / Certifications: Lean Sigma Certification, CMQ-OE

Working Conditions:

- Classroom environment.
- Occasional non-standard work hours or overtime as business requires.
- On-call availability required as necessary.
- Professional, office environment.

  • Senior Operations Manager

    1 week ago

    Tampines, Singapore American Center for Education Full time

    In charge of school overall operations quality by closely following the Private Education Act and the EduTrust Guidance Documents and other quality guidelines. - Review school overall policies and operations manuals for enhancements. - Tracking and monitor and review the Corporate performance results with the KPIs/Targets, Department/Individual performance...

  • Workforce Management

    3 days ago

    Tampines, Singapore Nestlé Full time

    **Position Snapshot**: Company: Nestle Nespresso Type of contract: Permanent ***: **Position Summary**: **Nestlé Nespresso International** Nestlé Nespresso has been one of the most successful operating unit of the Nestlé Group, the world's leading food, beverage, nutrition and wellness company. It has pioneered the portioned coffee market to provide...

  • Payroll and HR Operations Lead/specialist

    3 days ago

    Tampines, Singapore International SOS Full time

    **Essential Job Duties and Responsibilities**: The Payroll & HR Operations Lead/Specialist will drive and manage the end-to-end payroll processes for all employees in Singapore and Brunei, working closely with external vendors to ensure accuracy and compliance with internal policies, applicable laws, and regulations. This role oversees payroll for 9...

  • Facial Specialist

    1 day ago

    Tampines, Singapore The Honest People Full time

    Join our team at a reputable wellness spa in Singapore, dedicated to providing exceptional skincare services and promoting holistic well-being. We pride ourselves on offering personalized facial treatments rooted in natural and effective skincare techniques. Our goal is to help our clients achieve radiant, healthy skin while providing a relaxing and...

  • Retail Operations Manager

    1 day ago

    Tampines, Singapore Woosa Sleep Full time

    **About Woosa** At Woosa, we have spent close to a decade crafting the perfect sleep experience for Singapore’s bedrooms. Our journey has taken us through meticulous research, design, and the selection of the finest materials to create sleep products tailored to provide the best possible rest. We're on a mission to bring comfort and better sleep to every...

  • Operations Support Agent, Supply Chain Operations

    1 day ago

    Tampines, Singapore FedEx Logistics APAC Full time

    Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service. PRINCIPLE DUTIES, AND RESPONSIBILITIES - ** JOB PURPOSE** - Responsible for the completion of defined processes and...

  • Pest Control Technician/worker

    1 week ago

    Tampines, Singapore First Choice Pest Specialist Full time

    **Jobs responsibility**: - Carry out daily pest management services for clients on site - Advise and recommend clients on pest control maintenance if necessary - Handle and operate pest control equipment/tools - Issue service report upon completion of each job **Requirements**: - Able to read/speak/write basic English - NEA License and Class 3 Driving...

  • Operations Manager

    3 days ago

    Tampines, Singapore Future Fields Group Singapore Full time $36,000 - $54,000 per year

    Location: SingaporeEmployment Type: Full-TimeIndustry: Food & Beverage / ManufacturingAbout the RoleWe're looking for a dynamic and results-driven Operations Manager to lead our production operations and drive company sales. This is a pivotal role that blends operational excellence with commercial strategy. If you thrive in a fast-paced environment, love...

  • Real Estate Contract Management Specialist

    3 days ago

    Tampines, Singapore HITACHI ENERGY SINGAPORE PTE. LTD. Full time

    **Description** **Mission statement**: Hitachi Energy Real Estate Function supports & manages all properties globally. The areas include portfolio management, site selection, workplace, facility maintenance & management, project delivery and financials. We are looking for a Real Estate Contract Management Specialist to be based either in **Singapore OR...

  • Coffee Specialist

    3 days ago

    Tampines, Singapore Nestle Full time

    **Position Snapshot** Location: Changi Business Park, Singapore Company: Nespresso Singapore Full-time Relevant Customer Service / Sales of experience **Position Summary** As our Coffee Specialist (Customer Service & Contact Center), you will act as our Brand ambassador to deliver world-class customer service continuously throughout the customer...