Cloud Infrastructure Engineer Iii

2 weeks ago

Singapore JPMorganChase Full time

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

**Job responsibilities**
- Contribute to client self-service capabilities by collaborating with partner teams
- Troubleshoot complex priority incidents by strongly considering upstream/downstream data and systems or technical implications and advise on mitigation actions, while balancing the communication needs of each case
- Partner with engineering and product teams to ensure remediation/permanent closure of issues and to identify trending issues to drive product improvement
- Demonstrate a high aptitude for both learning and teaching as product teams are continually releasing new features and products
- Note: This role involves weekend on-call work and follows a global "follow-the-sun" model. The team provides 24/7 support through a distributed team across various time zones.
- Add to team culture of diversity, equity, inclusion, and respect

**Required qualifications, capabilities, and skills**
- Bachelor’s Degree in Computer Science, Engineering, Mathematics, or other related discipline
- 3+ years of experience with cloud infrastructure and multiple cloud technologies with the ability to operate in public and private clouds (ex. AWS, Kubernetes)
- Deep knowledge of at least one specific cloud technology (ex. EKS, S3 ) and one programming/scripting language (ex. Java, Python, Unix Shell Scripting, PowerShell)
- Deep knowledge of one or more areas of infrastructure engineering such as networking, databases, storage, SDLC, integration, streaming, or IAM
- A drive to continue to develop technical and cross-functional knowledge
- Familiarity with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry
- Knowledge of incident, change, and problem management processes
- AWS certification(s)

**Preferred qualifications, capabilities, and skills**
- Significant programming background in any applicable language
- Kubernetes, Azure, GCP, or Terraform certifications

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