Manager

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

**Job Description**:
KEY RESPONSIBILITIES- In-depth understanding of complex investment products, performance fee calculations, fund structures, side pockets and distributions etc.- Serve as main contact for client escalation and respond to various requests from clients, their investors or auditors- Develop solid relationship with clients through regular client service review and monitoring of KPIs to ensure client expectation are exceed at all times- Ensure highest standard of service is delivered consistently to clients through pro-active client management- Supervise a team locally and provide leadership, training, and coaching to the fund accountants in the team- Manage performance of direct reports. Provide feedback in appraisal and guidance to staff career development- Manage offshore team in India through regular governance call to ensure SLAs are met and conduct regular training sessions onsite, as required- Liaison with business partners such as Product and Sales team on marketing tactics, product development and sales pitches- Take lead in new business onboarding by offering advisory to client on fund setup, trade interface development, system setup and legal fund documentation review- Participate in Client’s Board of Director’s meeting and present administrator report to the Board, where required- Keep abreast of all alternative investment industry developments and drive any procedural or technology enhancements accordingly- Be actively involved in projects and process improvements and a key stakeholder in ad hoc projects

CREDENTIALS- Minimum 6+ years’ experience in alternative investments, preferably in hedge fund accounting- 2+ years management experience- Bachelor’s degree in Accounting or Finance or commensurate experience- An accountancy qualification will be an advantage- CPA or CFA preferred- Experience with Advent Geneva is an advantage- Experience with financial statements preparation and disclosures preferred- Proficient in Bloomberg and Microsoft Office (eg. Excel, Word and PowerPoint)- Strong verbal and written communication skills
- able to communicate effectively with team, peers and management- Strong dispute resolution and effective problem solving skills- Solid people management skills with the ability to provide direction and coaching to peers- Proven team work skills; able to recognize where you can help the team complete all daily and monthly tasks.- Demonstrated customer service and continuous improvement focus- Ability to lead projects and conduct client presentations- Able to handle multiple client relationships to ensure client expectations are exceeded at all times- Ability to manage work during month end peak operations

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.