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Chatbot Developer

2 weeks ago

Singapore Datasearch Consulting Full time

**Summary**:

- A global financial technology company specialize in high demand trading solutions
- Opportunity to grow and learn on the latest technologies in the fintech space
- Amazing compensation package and benefits

An exciting financial trading technology company is presently hiring for a Chatbot Developer to join their team in Singapore.

As a Chatbot Developer, you will own every stage of the conversation design processes, design intuitive and adaptive user journeys for the customers as you will align the Chatbot functions to the company’s brand, tone and CX communication strategy. You will lead, build, and manage complex chatbot flows and automations as you will directly collaborate with the Product Manager and other stakeholders from product conception to launch; and to provide continuous improvement and support as required.
- At least 3 years of IT development experience preferably with 1 year of Zendesk product/s experience
- Skilled in designing and building features using modern server-side technologies either with Ruby, Java, Python and/or Javascript
- Experienced with NLP and AI implementations
- Has good exposure in customer enablement or support, ideally in a B2C environment

**Datasearch Consulting** Pte Ltd | Licence No. 17S8525 | Reg No. R1767494