Npi Engineer

Location: Singapore, Singapore

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:
To support the Personalization department to operate & manage customer’s product efficiently. Owner of the local personalization process, CR and UAT/BAP.
- Lead any new project triggered by Sales Support / R&D on operation point of view and analyse impacts to get production constraints integrated
- To be responsible for producing sample and UAT/PAT cards in the course of Order Tendering process and Profile Development phase.
- Own the integrated change management process on job setups, product matrix and templates as needed to provide customer(s) their requested output
- Ensure the installation and testing of new software packages (data processing, Perso machine or Perso controller software), related to a product release or new product / customer, in coordination with Perso development teams (GGS, France)
- Ensure full automation of daily processing of customer data and report generation
- Troubleshoot data processing issues working as needed with IT and GGS
- Investigate and develop on-site new tools to improve Personalization Data Flows, Quality or Production Efficiency
- Ensure the installation and test of corporate tools in coordination with Central Industrialization Team (CIT)
- Provide operational support to the production group to help rectify problems occurring during UAT/PAT and production process
- Initiate action preventing the occurrence of any non-conformity relating to the product, process and quality system.
- Identify and record any problems relating to the product, process and quality system
- Elaborate and maintain proper Documentation (Procedures, Logs and Specifications) for internal use, customer audit or certification
- Support Personnel training (operators, logistics, customer service) in case of new software tool implementation with new Human Interface design

**Requirement**:
To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

- Bachelor’s Degree in Engineering or Computer Science with an Information Technology or Programming Knowledge
- Project Management Certification will be an added asset
- Green Belt six sigma Certification will be an added asset
- At least 4 years’ related experience in process/manufacturing engineering environment
- Experience in leading industrialization project and new process implementation
- Experience in Visual Basic, SQL, and Access is required. Knowledge of other programming languages, Oracle and OS/2 is an asset
- Good interpersonal and communication skills to communicate with customers and different levels within Thales
- Possess initiative to handle improvement and upgrading activities
- Work well in fast paced environment
- Able to work under mínimal supervision
- Able to work in multicultural environment