
Risk & Quality Assurance Manager
2 weeks ago
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
Reporting to the Head of Operational Risk Management and Quality Assurance, you are responsible for conducting quality assurance reviews, regulatory validation, continuous monitoring, and control testing to ensure that the company’s controls remain robust.
Job Descriptions:
- Carry out quality assurance and regulatory validation reviews for different areas of business operations
- Assist the Business in pre-audit preparation for audits of small or medium scale
- Define standards and scope for the reviews
- Track all actionables for closure
- Lead projects/ deep dives and conduct root cause analysis to understand issues within the business
- Review information for reporting purposes, including any MAS or internal reporting requirements
- Use and analyse data to identify and understand potential gaps in controls and outliers
- Develop analytics and business intelligence to automate control testing and reviews
- Lead the Implementation of activities to improve risk culture in PACS
- Assist in strengthening overall Company control environment and governance
- Support the training of staff on risk management through conceptualization and review of content
Who We Are Looking For
- Highly disciplined and diligent in delivering required work strictly within defined timelines
- Independent and able to produce good results with limit guidance, solution orientated, intellectually curious and team player
- Strong analytical and critical thinking skills
- General understanding of key MAS requirements
- Ability to form strong working relationships with stakeholders from different functions and backgrounds
- Strong communication (writing and presentation), interpersonal skills, team work, and stakeholder management
Working Experience
- At least 7-8 years of relevant working experience, preferably in a financial institution or insurance company
- Prior risk and control/ audit experience and process knowledge, including risk and control assessment
- Experience in data analysis and/ or the use of relevant tools e.g. Tableau is a plus
Education
- Degree in accounting, finance, information technology or other related discipline
- Certification in risk management and/ or information security would be advantageous
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