Integration Consultant I

**About this Opportunity
**As a member of the Global Solutions Delivery team, the Integration Consultant role works directly with clients and internal business partners to manage the project life cycle and coordinate the implementation of ITP solutions. Expectations include an ability to build rapport and develop relationships with internal and external partners, manage client expectations, utilize strong project management skills to manage activities/resources, and ensure targeted completion dates are achieved.

**What You'll Do**:

- Serve as the business analyst/project manager for each client engagement. Manage project scope and timeline to ensure all deliverables meet established quality standards and client expectations. Act as the primary client point of contact. Successfully engage in multiple client projects simultaneously. Communicate proactively and regularly with management regarding project updates.
- Elicit requirements using interviews, document analysis, requirements gathering meetings, workflow analysis and develop recommendations based on experience gathered from past client engagements.
- Develop and document project artifacts, as needed, using standard templates (e.g. Business Requirements Document, Conformance Tests, Project Status Reports).
- Accountable for project success and the resolution of all issues that arise during the project life cycle.
- Lead regular project status meetings with clients to provide project status updates as required in client contracts.
- Support clients during client test activities. Monitor client progress during initial production rollout and successfully handover to Production Support teams.
- Make recommendations to Product Management for enhancements to products identified during client projects.
- Participate in internal Cross Functional initiatives.
- Assist with other miscellaneous duties, as requested, by the Integration Manager.
- Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately

**Sound Like You?**:

- Minimum of 4 years of related experience
- Bachelor's degree preferred with Masters or equivalent experience

**Additional Qualifications**:

- Minimum of 3 years of related experience preferably in the Financial Services industry with understanding of the Institutional Trade Flow and Trade Processing business e.g. STP and current securities industry initiatives
- Must have extensive client facing experience with proven ability to effectively manage client expectations and concerns
- Strong verbal and written communication skills to communicate information/issues clearly and succinctly to technical/non-technical colleagues and clients. Demonstrated problem-solving capability and analytical skills

**About DTCC
**DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry’s needs and we’re working to continually improve the world’s most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you’ll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It’s the chance to make a difference at a company that’s truly one of a kind.

The Chief Client Office (CCO) is focused on providing a consistent Client Experience across all business lines and geographies, enabling enhanced Client Satisfaction, Revenue Growth and Business Line Success. The CCO function includes Sales, Partners, Relationship Management, Integration, Marketing & Communications and Sales Analytics & Operations.

The Integration Management team are responsible for managing the safe delivery / implementation of financial product solutions sold, including leading development of customer installation and / or system integration plans whilst maintaining adequate records and systems and mitigating risk.