Senior Claims Assessor

2 weeks ago

Singapore Prudential Full time

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.

In this role, you will provide dedicated claims services to claimants and Financial Service Consultants by ensuring delivery of key service objectives through efficient and effective claims management.- Job Description:

- Adjudicate Shield and Accident & Health (A&H) claims and ensure delivery of prudent and equitable claims decision within expected service level (i.e. claims turnaround time).
- Compliant with regulatory requirements, corporate guidelines, policy wording and reinsurance terms.
- Review workflow and claims processes to identify areas of improvement and implement enhancement to achieve efficient claims administration.
- Work closely with underwriters and other business units to ensure that claims are processed accurately and that all service level agreements are met.
- Manage working relation with external parties - Central Provident Fund Board (CPFB), regulator, financial consultants, bancassurance partners, medical institutions, etc.
- Manage investigation of claims by working with claims adjusters, legal advisors, medical institutions, claimants, financial consultants, and other insurers to determine claims decision and payment.
- Manage enquiries, service recovery, complaints and appeal arising from claims.
- Follow up with claimants and medical institutions on any outstanding requirements required for claims adjudication through documented follow-up process and provide regular update on claims status.- Who we are looking for:

- Competencies & Personal Traits
- Conflict resolution and relationship management skills
- Excellent communication, interpersonal and problem-solving skills
- Customer-centric with ability to work under pressure
- Self-motivated and independent
- Team playerWorking Experience & qualification
- Preferably at least 5 years of experience in administration of Shield claims
- Knowledge in medical cost and charges of Singapore medical treatment centresEducation
- Degree holder- Language
- English

  • Senior Claims Assessor

    2 weeks ago

    Singapore Prudential plc Full time

    Senior Claims Assessor Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the...

  • Claims Assessor

    2 days ago

    Singapore Prudential Hong Kong Limited Full time

    Claims Assessor (2 year contract) page is loaded## Claims Assessor (2 year contract)locations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated...

  • Claims Assessor

    2 days ago

    Singapore Prudential Assurance Company Singapore Full time

    Join to apply for the Claims Assessor (2 year contract) role at Prudential Assurance Company Singapore 3 months ago Be among the first 25 applicants Join to apply for the Claims Assessor (2 year contract) role at Prudential Assurance Company Singapore Prudential's purpose is to be partners for every life and protectors for every future. Our purpose...

  • Claims Assessor

    2 days ago

    Singapore Prudential Hong Kong Limited Full time

    Claims Assessor (2 year contract) Claims Assessor (2 year contract) Apply locations Singapore time type Full time posted on Posted Today job requisition id Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion...

  • Claim Assessor

    2 weeks ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    **Job Profile Summary**: In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. - Review, assess...

  • Senior Claims Assessor

    2 weeks ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. - Review, assess and approve shield claims...

  • Senior Claims Assessor

    2 weeks ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    **Job Description**: Job Profile Summary: In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to Team Lead, PruShield Claims and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory...

  • Senior Claims Assessor

    6 days ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    Job Profile Summary: In this role, you will review, assess and approve shield claims within service turnaround time. As part of this dynamic role, you will report to the Team Lead of the PSC team and work closely with various stakeholders to ensure that the output is accurate and compliant to internal policy and regulatory requirements. **Job...

  • Senior Claims Assessor

    7 days ago

    Singapore PRUDENTIAL ASSURANCE COMPANY SINGAPORE (PTE) LIMITED Full time

    **Job Description**: - Adjudicate Shield and Accident & Health (A&H) claims and ensure delivery of prudent and equitable claims decision within expected service level (i.e. claims turnaround time). - Compliant with regulatory requirements, corporate guidelines, policy wording and reinsurance terms. - Review workflow and claims processes to identify areas of...

  • Senior Claims Assessor

    2 weeks ago

    Singapore Prudential plc Full time

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...