Spa and Wellness Director

6 days ago

Singapore OD WELLNESS INTERNATIONAL PTE. LTD. Full time

**About Us:
“We are a reputable international spa and wellness brand focused on providing premium foot massage and wellness services. Our Singapore branch is dedicated to delivering exceptional customer experiences, combining high-quality services with a commitment to relaxation and wellness.”

**Job Description:
**Key Responsibilities:
- Operations Management: Oversee daily spa operations, ensuring smooth functionality across reception, therapy, and guest services departments.
- Staff Supervision: Lead, train, and support a team of spa therapists and front desk staff, ensuring high performance and adherence to service standards.
- Marketing and Business Expansion:

- Use marketing analytics to plan campaigns and drive customer growth.
- Develop strategies for business expansion, targeting both local and tourist markets.
- Monitor market trends to identify opportunities for new services or improvements.
- Customer Service: Ensure exceptional guest experiences by upholding high service standards and addressing client feedback promptly.
- Front Desk Oversight: Support hands-on reception duties as needed, including handling bookings, check-ins, and payments.
- Financial Management: Oversee budget, expenses, and revenue. Ensure accurate daily financial transactions and maintain proper accounting records.
- Sales and Marketing: Drive sales for services and retail products, actively support marketing campaigns, and develop strategies to improve client retention.
- Inventory Management: Monitor and manage supplies and equipment inventory, placing orders as needed to avoid shortages.
- Health and Safety Compliance: Maintain health and safety standards, ensuring a safe, clean, and welcoming environment for clients and staff.

**Requirements:
- Experience: Minimum 2 years of experience in a similar role within the spa and wellness industry. Hands-on experience as a front desk receptionist and basic massage skills are essential to guide the team on service standards and quality.
- Education: Master’s or Bachelor’s degree in Marketing Analytics, Economics, or a related field preferred. Accounting knowledge is required.
- Language Skills: Proficiency in English and Mandarin is required to effectively communicate with diverse clients and staff.
- Schedule Flexibility: Available for long hours (10:30 am to 10:30 pm), including weekends and public holidays.

**Skills and Competencies:
- Leadership: Proven leadership skills with the ability to motivate and manage a team effectively.
- Financial Acumen: Strong knowledge of accounting practices, budget management, and financial reporting.
- Customer Service: Exceptional customer service skills, able to handle client concerns with patience and professionalism.
- Communication: Strong interpersonal and communication skills in both English and Mandarin.
- Problem-Solving: Resourceful and solution-oriented, able to address operational challenges promptly.

Why Join Us?

“We offer a dynamic work environment focused on wellness and client satisfaction, where you can grow professionally while contributing to a high-quality team.”

  • Director Of Spa and Wellness

    2 weeks ago

    Singapore Mandarin Oriental Hotel Group Limited Full time

    Director of Spa & Wellness Mandarin Oriental, Singapore is looking for a Director of Spa & Wellness to join our Spa & Wellness team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional....

  • Spa Director

    15 hours ago

    Singapore QIYU BEAUTY & WELLNESS PTE. LTD. Full time

    **QIYU BEAUTY & WELLNESS PTE. LTD. **is seeking an experienced and passionate Spa Manager / Director to lead our team and elevate our spa experience to new heights. We are a renowned spa in Singapore, dedicated to providing exceptional wellness services and creating a luxurious and relaxing environment for our clients. **Responsibilities**: - Oversee all...

  • Spa Manager

    3 days ago

    Singapore TEA TREE WELLNESS SPA PTE. LTD. Full time

    1. To manage a Spa Outlet with 2 Spa Therapist Supervisor. 2. To ensure the profitability of the outlet under his/her care. 3. To ensure all equipments and supplies are cleaned and disinfected daily. 4. To recruit and train new staff members for the Spa. 5. To conduct daily briefing and check personal hygiene of all staff members 6. To report daily...

  • Spa Therapist

    22 hours ago

    Singapore GOLD ART WELLNESS SPA PTE. LTD. Full time

    Roles & ResponsibilitiesThe Senior Spa Therapist is responsible for performing tailored massages, and skin and body treatments. He/She possesses in-depth knowledge of spa treatments and provides advanced consultation and recommendations to customers based on their skin and body condition. He also supervises daily spa operations by ensuring the maintenance of...

  • Spa Manager

    1 week ago

    Singapore HIHI LOVE BEAUTY AND SPA GROUP PTE. LTD. Full time

    Responsible for the implementation of policies, operating procedures, and upholding rules and regulations for all Spa staffs to include commissioned therapists, hourly staff, and leadership members - Conduct payroll, employee schedules, Spa & Salon product and retail orders and maintain time keeping forms for all spa and salon - Oversee talent development of...

  • Spa Therapist

    15 hours ago

    Singapore GOLD ART WELLNESS SPA PTE. LTD. Full time

    The Senior Spa Therapist is responsible for performing tailored massages, and skin and body treatments. He/She possesses in-depth knowledge of spa treatments and provides advanced consultation and recommendations to customers based on their skin and body condition. He also supervises daily spa operations by ensuring the maintenance of inventory, timely...

  • Spa and Wellness Therapist

    6 days ago

    Singapore beBeeTherapist Full time $40,000 - $60,000

    Spa and Wellness Therapist Job DescriptionOur spa and wellness center is seeking a skilled Spa and Wellness Therapist to join our team. In this role, you will be responsible for delivering exceptional spa and wellness therapy services to our clients.Responsibilities:Deliver spa and wellness therapy services in accordance with industry standards.Maintain a...

  • Spa and Wellness Therapist

    3 days ago

    Singapore beBeeTherapist Full time

    Spa and Wellness Therapist Job Description Our spa and wellness center is seeking a skilled Spa and Wellness Therapist to join our team. In this role, you will be responsible for delivering exceptional spa and wellness therapy services to our clients. Responsibilities: Deliver spa and wellness therapy services in accordance with industry standards. ...

  • Spa and Wellness Professional

    1 day ago

    Singapore beBeeMassage Full time $40,000 - $60,000

    Our luxury spa in Singapore is seeking a skilled Spa & Massage Therapist to join our elite team. The ideal candidate will provide exceptional spa treatments, including various massage techniques, facials, and body treatments, ensuring clients experience ultimate relaxation and rejuvenation. As a member of our team, you will work in a high-end, professional...

  • Director of Wellness Operations

    5 days ago

    Singapore beBeeWellness Full time $84,100 - $124,900

    At the forefront of hospitality innovation, we're crafting unforgettable experiences that connect our guests to what truly matters.A Director of Spa and Fitness will play a pivotal role in overseeing the smooth and efficient running of our Spa as a successful profit centre, ensuring maximum guest satisfaction aligns with hotel standards.To excel in this...