Spa and Wellness Director

3 days ago

Singapore OD WELLNESS INTERNATIONAL PTE. LTD. Full time

**About Us:
“We are a reputable international spa and wellness brand focused on providing premium foot massage and wellness services. Our Singapore branch is dedicated to delivering exceptional customer experiences, combining high-quality services with a commitment to relaxation and wellness.”

**Job Description:
**Key Responsibilities:
- Operations Management: Oversee daily spa operations, ensuring smooth functionality across reception, therapy, and guest services departments.
- Staff Supervision: Lead, train, and support a team of spa therapists and front desk staff, ensuring high performance and adherence to service standards.
- Marketing and Business Expansion:

- Use marketing analytics to plan campaigns and drive customer growth.
- Develop strategies for business expansion, targeting both local and tourist markets.
- Monitor market trends to identify opportunities for new services or improvements.
- Customer Service: Ensure exceptional guest experiences by upholding high service standards and addressing client feedback promptly.
- Front Desk Oversight: Support hands-on reception duties as needed, including handling bookings, check-ins, and payments.
- Financial Management: Oversee budget, expenses, and revenue. Ensure accurate daily financial transactions and maintain proper accounting records.
- Sales and Marketing: Drive sales for services and retail products, actively support marketing campaigns, and develop strategies to improve client retention.
- Inventory Management: Monitor and manage supplies and equipment inventory, placing orders as needed to avoid shortages.
- Health and Safety Compliance: Maintain health and safety standards, ensuring a safe, clean, and welcoming environment for clients and staff.

**Requirements:
- Experience: Minimum 2 years of experience in a similar role within the spa and wellness industry. Hands-on experience as a front desk receptionist and basic massage skills are essential to guide the team on service standards and quality.
- Education: Master’s or Bachelor’s degree in Marketing Analytics, Economics, or a related field preferred. Accounting knowledge is required.
- Language Skills: Proficiency in English and Mandarin is required to effectively communicate with diverse clients and staff.
- Schedule Flexibility: Available for long hours (10:30 am to 10:30 pm), including weekends and public holidays.

**Skills and Competencies:
- Leadership: Proven leadership skills with the ability to motivate and manage a team effectively.
- Financial Acumen: Strong knowledge of accounting practices, budget management, and financial reporting.
- Customer Service: Exceptional customer service skills, able to handle client concerns with patience and professionalism.
- Communication: Strong interpersonal and communication skills in both English and Mandarin.
- Problem-Solving: Resourceful and solution-oriented, able to address operational challenges promptly.

Why Join Us?

“We offer a dynamic work environment focused on wellness and client satisfaction, where you can grow professionally while contributing to a high-quality team.”

  • Director Of Spa and Wellness

    3 weeks ago

    Singapore Mandarin Oriental Full time

    Join to apply for the Director Of Spa and Wellness role at Mandarin Oriental Mandarin Oriental, Singapore is seeking a Director of Spa & Wellness to lead our Spa & Wellness team. About the Role Based at Mandarin Oriental, Singapore, the Director of Spa & Wellness oversees daily operations of Spa, Fitness, Pool, and other health and wellness...

  • Spa Therapist

    2 weeks ago

    Singapore GOLD ART WELLNESS SPA PTE. LTD. Full time

    The Senior Spa Therapist is responsible for performing tailored massages, and skin and body treatments. He/She possesses in-depth knowledge of spa treatments and provides advanced consultation and recommendations to customers based on their skin and body condition. He also supervises daily spa operations by ensuring the maintenance of inventory, timely...

  • Spa Therapist

    3 days ago

    Singapore GOLD ART WELLNESS SPA PTE. LTD. Full time $60,000 - $80,000 per year

    The Senior Spa Therapist is responsible for performing tailored massages, and skin and body treatments. He/She possesses in-depth knowledge of spa treatments and provides advanced consultation and recommendations to customers based on their skin and body condition. He also supervises daily spa operations by ensuring the maintenance of inventory, timely...

  • Spa Therapist

    4 weeks ago

    Singapore GOLD ART WELLNESS SPA PTE. LTD. Full time

    Roles & ResponsibilitiesThe Senior Spa Therapist is responsible for performing tailored massages, and skin and body treatments. He/She possesses in-depth knowledge of spa treatments and provides advanced consultation and recommendations to customers based on their skin and body condition. He also supervises daily spa operations by ensuring the maintenance of...

  • Wellness Spa Manager

    2 weeks ago

    Singapore KCC WELLNESS PTE. LTD. Full time $40,000 - $48,000 per year

    We are looking for a spa manager for a well-established Japanese style salon (Hot Yoga and Ganbanyoku)Job Requirements:Shop management - oversees the daily operationAbility to interpersonal and communication skills, proactive and self-motivatedMultitasking abilityJob HighlightsFriendly work cultureTeam commissionsResponsibilities:Shop management - oversees...

  • Wellness Spa Manager

    2 weeks ago

    Singapore KCC WELLNESS PTE. LTD. Full time

    We are looking for a spa manager for a well-established Japanese style salon (Hot Yoga and Ganbanyoku) Job Requirements: Shop management - oversees the daily operation Ability to interpersonal and communication skills, proactive and self-motivated Multitasking ability Job Highlights Friendly work culture Team commissions ...

  • Masseur, Massage therapist, SPA therapist

    1 week ago

    Singapore HONG SPA BEAUTY & WELLNESS PTE. LTD. Full time

    Responsibilities Massage customers and administers other body treatments in accordance with Spa standards. Understand the needs and expectations of each client, recommend body treatments and provide the most effective wellness service to the client. Maintain high level of professional customer service. Handle customer queries and concerns efficiently and...

  • Spa Therapist

    1 week ago

    Singapore SPA DE BEAUTE Full time

    Provide consistent professional spa massage ( either body or foot ). Ensure high level of service standards. Ensuring clean, safe and well-oranized spa facility. **Requirements**: Peferably with ITEC/WSQ certificate or massage certification Minimum 1year of relevant experience Pleasant personality and hardworking

  • Spa Therapist

    2 weeks ago

    Singapore ASHI WELLNESS SPA PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & ResponsibilitiesWell established Foot Reflexology Centre at various locations recruiting Spa Therapist or Foot Reflexologist.- with or without experience- Singapore citizen, PR or Long Term Visit Pass holders are welcomeJob Description· To provide professional foot and body massage in accordance with company standards· To...

  • Spa Therapist

    3 days ago

    Singapore XUAN SPA Full time $30,000 - $54,000 per year

    Attending and participating in meetings and training sessions.Ensuring clean, safe and well-organized spa facility.Setting up spa and work stations, and ensuring cleanliness and tidiness throughout shift.Assisting with keeping linens clean and tidy, and replacing them between sessions.Sterilizing equipment.Accompanying guests to and from treatment...