Service Advisor

1 day ago

Singapore MOTOR IMAGE ENTERPRISES PTE LTD Full time

**Responsibilities**:
Attend to all intakes of customers' cars for repairs and servicing

Vehicle intake and perform daily service sales of service products and upsell

Administer all documentation for costings, claims, and vehicle service history

Prepare job orders as to customers' needs

Ensure all customers' issues and complaints are resolved effectively and promptly

Be attentive to all customer’s needs and requests pertaining to the service of the vehicle

Job progress follow-up and recommendation of any additional jobs required when necessary.

Ready vehicle delivery and post-purchase follow up

Proactive high standard of customer service to maximize satisfaction

Any ad hoc duties as assigned by superior.

Qualifications:
Minimum GCE “N” level or Nitec in Automotive Trade.

Preferably 1 year of experience as a Service Advisor in the automotive industry or 5 years of experience as an automotive mechanic

Good oral and written communication skills.

Team player with initiative and a positive attitude toward learning.

Possess a pleasing personality and be able to attend to customers courteously.

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