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Product Manager, Backoffice

3 weeks ago

Singapore Coda Payments Full time

**What we do**

Founded in 2011, Coda Payments helps digital content providers monetize their products and services in more than 50 markets. Publishers of leading games like Moonton (Mobile Legends: Bang Bang), Garena (Free Fire) and Tencent (PUBG Mobile), streaming platforms like beIN and Bigo Live, apps like Tinder, and video-on-demand platforms like Viu have integrated with Coda Payments to accept payments.

Coda Payments is headquartered in Singapore with dozens of additional outposts around the world. Coda Payments has recently been named the 46th fastest growing company in the Asia-Pacific region by the Financial Times (making it the 5th fastest-growing fintech company in its region), the 13th fastest growing company in Singapore by Straits Times, and a Technology Pioneer by the World Economic Forum.

**Working at Coda**

Life at Coda is fast-paced, challenging, and fun. As a rapidly growing global company, we’re always looking to step up and adapt to changes quickly; there is never a dull day at Coda.

We make things happen in the most impactful and effective manner. If you are always eager to initiate new ideas, hungry to contribute more, derive satisfaction from team wins rather than individual ones, and value integrity, you will fit perfectly into the Coda team

**The team**:

- Simplifies all day to day operational and financial processes required for running the Coda Payments ecosystem. With massive data volumes, we **automate reconciliation and reportings** for each expansion and make **settlements** with payment methods and publishers easy and reliable. We are the heart of Coda Payments
- Service our payment partners to track their transactions via the portal.

**The role**:
We are looking for an experienced Product Manager to join the Settlement and Service Portal team to own, build and drive the platform and features to make our Back Office management system as well as our payment partner’s service portal a powerful tool.

**As a member of our team, your responsibilities include**:

- Defining a roadmap to meet our business objectives, fostering strong collaboration across teams and managing your product’s lifecycle end-to-end.
- Collaborating with engineering, design, business stakeholders such as finance, accounting, publisher partnership and channel partnership to define a product roadmap.
- Maintain a prioritised product backlog based on user feedback and business value.
- Define success metrics and measure the impact of features you build.
- Leading the team to deliver the roadmap through agile sprint cycles, breaking down the product roadmap into executable stories and requirements.
- Creating feedback loops to understand stakeholders pain points and representing them sufficiently to the team.
- 4+ years experience as a product manager with demonstrated success in building and scaling back office management systems, including integration with third party-systems, features in designing settlements, reportings and reconciliation with clear targets and impact; ideally in a fintech, eCommerce or tech startup environment.
- Experience working closely with enterprise customers, understanding their pain points and addressing their needs.
- Exceptional communication and presentation abilities to present complex systems to non-technical stakeholders and leading by influence.
- Self-starter and driven to thrive in a fast-paced environment. Zero to one experience is a plus.
- Experience in e-commerce, payment and fintech
- Experience with API documentation and logs, query to database, and mild knowledge on infrastructure tools are a plus

We are an equal opportunity employer and do not discriminate based on gender, race, age, religion, disability, or other local protected class. We are committed to cultivating an inclusive environment for all employees, and we welcome the diversity that you will bring