Commercial Operations Support Analyst

2 weeks ago

Singapore LONZA BIOSCIENCE SINGAPORE PTE. LTD. Full time

Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is dedicated individuals collaborating, brainstorming ideas that contribute to the success of businesses in serving people. In return, we empower our individuals to take charge of their career paths. Their innovative ideas, whether significant or subtle, truly impact the world. And that’s the type of work we aim to engage in.

At Lonza, you can lead the way in developing and implementing new solutions. Discover Careers that Enable a Healthier World. Craft the Future of Life Science. We are currently looking for a dedicated Commercial Operations Support Analyst in a fast-growing and innovative environment.

**What you'll get**:

- An agile career and wide-ranging working culture
- Compensation programs that recognize high performance
- Opportunities for professional growth in an encouraging and inclusive environment
- Exposure to global markets and the chance to work on international projects
- A collaborative team that values your input and expertise
- Access to brand-new technology and resources to drive your success

**What you'll do**:
As a Commercial Operations Support Analyst, the incumbent will support the Commercial Ops Manager to ensure the highest level of customer satisfaction, this includes pricing frameworks, data management and analysis, optimization and implementation of processes and systems. You will:

- Project and maintain a positive, approachable, friendly and helpful work image and relationship to each stakeholder.
- Collaborate with management to support customer satisfaction initiatives.
- Determine validity of each APAC price list by reviewing Intercompany and Customer price lists and all pertinent items. Review additional items to determine all factors related to each quotation, including contacting Pricing and Contracts Team when needed.
- Develop analytics models on large data sets.
- Work on data visualization projects that help to communicate findings effectively.
- May need to support in others areas, including sales support and supply chain functions as needed to develop and continuously improve monitoring and control systems to ensure continuing cost effectiveness and timeliness.
- Preparing marketing materials for digital campaigns including coordinating content, imagery and design aspects with internal or outside vendors.

**What we're looking for**:

- A Bachelor's degree in Business Administration or related field.
- Solid knowledge in advance Microsoft Excel features (datasets, dashboard, V-Lookup, etc).
- Knowledge in usage of Power BI will be highly advantageous.
- Outstanding attention to detail and strong problem-solving skills.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the happiness that comes with improving lives all around the world. The happiness that comes with making a meaningful difference.

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