Operations Coordinator

7 days ago


Singapore ZEN CAREER PTE. LTD. Full time

**Basic information**:

- Monday to Friday, 8.30am to 6pm
- Basic UP $3200 + Bonuses
- Location: Kallang (shuttle bus available)
- Hybrid work setting

**Job scope**:

- Act as the main contact for customers, carriers, suppliers, and supply chain partners
- Manage customer orders, including documentation and transport bookings, ensuring compliance with routing and service levels
- Monitor transport execution and ensure all stakeholders follow set standards and procedures
- Handle customer requests and manage disruptions, escalating issues when needed
- Ensure timely and accurate tracking updates from suppliers and carriers; resolve missing events and data inconsistencies
- Assist in preparing reports, monthly reviews, and quarterly business reviews
- Analyze KPIs and reports to identify areas for improvement
- Support onboarding of new suppliers and ensure compliance with global processes and SOPs
- Follow all SOPs, work instructions, and job-specific procedures
- Assist in implementing process or policy changes as directed

We wish you all the best in your career search.

**Zen Career Pte Ltd | 24C2559**
**Wong Kaili (Kylie)| R21100484



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