Guest Services Assistant/officer

5 days ago

Bukit Timah, Singapore SEAMEO REGIONAL LANGUAGE CENTRE Full time

Create a warm and positive experience for the hotel guests by attending to their needs and requests
- Generate daily reports to reconcile between guests’ bookings with reservation correspondences and alert the Reservations team to follow up on any discrepancies
- Co-ordinate guest room status updates with Housekeeping team by informing the Housekeeping Supervisor on duty on any requests for early check-ins, late check-outs, special requests or VIP pre-assigned rooms
- Handle lost and found property and items in accordance with the Hotel’s procedures
- Verify the accuracy of cash float before commencement and completion of every shift
- Assist in all official events and functions of the Centre

**Requirements**:

- Minimum GCE ‘O’ level with good spoken English
- No prior experience is required, training will be provided
- Well-groomed and service-oriented with a passion to serve
- 8 hours per shift with 3 rotating shifts, 6 days a week, including weekends and public holidays

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