Project Manager

The Project Manager is responsible for handling our company’s ongoing projects on a daily basis. All key
parties must be aware on a daily or weekly basis about the product progression. Product improvements in
hardware/software is the first priority. To be successful as a project manager, you should have a good
working knowledge of project estimation techniques and the ability to motivate team members. Ultimately, a
top-notch project manager should have good communication and decision-making skills to make sure that
the projects are on track. If not, decisions have to be made or issues must be communicated to owners to
management and the ability to lead project teams of various sizes. A Project Management Professional
(PMP) certification is a huge advantage.

**The Product Development Head’s role includes**:

- Discussing potential projects and their parameters with clients, executives, and software
developers.
- Planning out the blueprints for software projects, including defining the scope, allocating resources,
setting deadlines, laying out communication strategies, and indicating tests and maintenance.
- Assembling and leading the project team.
- Participating in and supervising each stage of the project.
- Ensuring each project stays on schedule and adheres to the deadlines.
- Creating a project budget and ensuring the project adheres to the budget as closely as possible.
- Determining and overseeing consistent testing, evaluation, and troubleshooting of all products in all
stages of completion.
- Tracking milestones, deliverables, and change requests.
- Serving as a liaison to communicate information regarding changes, milestones reached, and other
pertinent information.
- Delivering completed software products to clients and performing regular checks on the products'
performance.
- Coordinating with cross-discipline team members to make sure that all parties are on track with
project requirements, deadlines, and schedules.
- Meeting with project team members to identify and resolve issues.
- Submitting project deliverables and ensuring that they adhere to quality standards.
- Preparing status reports by gathering, analyzing, and summarizing relevant information.
- Establishing effective project communication plans and ensuring their execution.
- Facilitating change requests to ensure that all parties are informed of the impacts on schedule and
budget.
- Coordinating the development of user manuals, training materials, and other documents as needed
to enable successful implementation and turnover of the process or system to the clients.
- Obtaining customer acceptance of project deliverables (when relevant).
- Managing customer satisfaction within the project transition period (when relevant).
- Conducting post-project evaluation and identifying successful and unsuccessful project elements.

**Specific Daily/ Weekly Accountabilities**:

- Keep an organized log of project progress in a project management tool (or on a convenient sharing/communication tool with the team) on a daily/weekly basis
- Communicate the progress report with all key parties
- Manage key issues on a daily/weekly basis.
- Inform all parties of their accountabilities.
- Speak directly to the key parties regarding the issues in order to manage and resolve the issues. Any issues that cannot be resolved must be escalated such that the issues must be resolved.
- Constantly solve problems and communicate issues that are not resolved.
- The position reports to the Product Director is Tommy. However, should feel free to communicate with the CTO, Winson.

**Qualifications/Requirements**:
**Full set of Product Management Head work will be required**:

- Proven experience in project management.
- A Bachelor's degree in information technology, software development management, software engineering, computer science, or a related field.
- Project Management Professional (PMP) certification is a plus.
- 5+ years of proven experience in project management and software development.
- Good working knowledge of project estimation techniques.
- Excellent technical knowledge.
- Good leadership, decision-making, and organization skills.
- Strong attention to detail and multi-tasking skills.
- Industry and F&B or retail category POS and software category experience is a plus. If not, a training period is required.
- The ability to work as a team while working virtually using the phone and video calls.
- Of high integrity person who conducts her/himself with professionalism.
- High energy, highly organized, and an aspirational person.
- Must be a team-oriented individual with the ability to serve and get along with others.
- The position will report to the Product Director but must work with the CTO and the CEO to report issues on a daily or weekly basis.
- 5+ years of work experience and virtual work experience.
- Able to complete projects in a timely manner and on budget.
- Ability to communicate issues regarding technical, delivery timeline and