L2 Cloud Support

2 weeks ago

Singapore BANKING COMPUTER SERVICES PRIVATE LIMITED Full time

**Key responsibilities**
- Develop, coordinate, and administer AWS infrastructure.
- Automate deployments and infrastructure as code.
- Troubleshoot containers (EKS, ECS, ECR) and support tasks.
- Effectively manage capacity, monitoring and alerting setup.
- Proficient in implementation, management and troubleshoot AWS and Container technologies.
- Proficient in Operating Systems such as AWS Linux, Red Hat Enterprise Linux, and Microsoft Windows.
- Maintain, manage, and monitor Cloud Infrastructure and resolve IT infrastructure issues.
- Work with the technical lead/manager to ensure the technical support provided to within the agreed SLA (24 x 7)
- Support projects go-live implementation.
- Provide after office hours support where required.
- On-board new Cloud technologies, challenge existing implementation in a professional and constructive manner.Follow ITSM/ITIL methodologies for day-to-day operations of the IT Infrastructure.

**Preferred Qualifications**
- Bachelor’s degree in computer science / engineering or its equivalent
- Minimum 3 years of relevant experience in AWS operations and support
- Hands-on, detailed and a team player exemplifying the “can-do” attitude.
- AWS Certification - Solution Architect Associate or SysOps Administrator Associate is a must.
- AWS Certification - Solution Architect Professional and Advanced Networking Specialty is an added advantage.
- Experienced in infrastructure engineering and automation.
- Strong knowledge and experience of computer networking such as network zoning, routing, network resiliency, load balancing, firewall, VPNs, etc.
- Good analytical and problem-solving skills.
- Good oral and written communication skills.
- Good team player and positive attitude.

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