
Facility Engineer
1 day ago
Summary Manage and service large scale data centre infrastructure and facilities to ensure 24x7 operations in rotating shifts Job Description
- Support the organisation's data centre services through active 24x7 monitoring of the
infrastructure
- Act as Level 1 escalation point for all onsite operational incidents, respond & perform remote
requests within SLA
- Document and update accurately all requests on the internal Web Portal ticketing system such
as user requests, incidents, provisioning, etc
- Deliver ITIL compliance process conformance for incident, problem and change management
Ensure effective implementation of safety, security and customer support policy and procedures
Coordinate and provide support to contractors and vendors as well as inspecting completed work Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services
- Participate and support internal and external audits for internal stakeholders and customers
- Generate accurate and regular reports when required
- Any other duties or project as assigned by the Management
**Requirements**
- Diploma or deg in Computing/Electrical/Mechanical Engineering or related field - At least 1 year of relevant work experience in 24x7 DC or facility operations environment, or fresh graduate with relevant qualifications such as building services, mechanical engineering
- Possess general knowledge of M&E and Network Critical Infrastructure - Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs,
CRAUs, DX cooling, fire protections, etc - Meticulous team player with the ability to work under pressure in a fast-pace environment
- Prepared to be on 24x7 standby recall to provide extra manpower coverage when necessary
**Job Types**: Full-time, Permanent
Pay: $3,000.00 - $4,100.00 per month
**Benefits**:
- Additional leave
- Cell phone reimbursement
- Employee discount
- Health insurance
Schedule:
- Shift system
Supplemental Pay:
- Performance bonus
Work Location: In person
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