Jeweler

**Position**:
The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

Are you passionate about Luxury Jewelry?
Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH

The Jeweler performs a variety of technical and operational duties in regards to repairs and alterations for new and customer owned jewelry in the market. They will work with all precious metals, including platinum, gold and silver as well as other specialty materials. The Jeweler is expected to perform services using standard jewelry techniques including soldering, laser welding, fabrication, assembly, gluing, enameling, finishing, hallmarking, stone setting, etc. While also possessing a deep knowledge of jewelry materials including metal assay and gemstone identification and sensitivity. The Jeweler understands workshop safety and ensures risks are minimized. The Jeweler will provide basic watch services of battery and strap changes and bracelet lengthenings and shortenings.
The Jeweler will report to the Director, Global Servicing and be based in our Warehouse.

**Responsibilities**
- Perform servicing on all orders according to Tiffany & Co. standards.
- Quality - Complete all craft work according to Tiffany quality and design standards; read, understand and follow written repair instructions and seek clarification when needed; inspect all assigned orders for additional defects and note, repair or escalate as appropriate; perform "specialty craft work" e.g. complex setting, enameling as appropriate to skill set and work mix.
- Productivity - Meet or exceed established productivity standards based on work mix and role.
- Organization - Maintain orders in an organized fashion ensuring that due dates are adhered to; report any late or potentially late orders to management. Maintain an organized bench and work space. Request any needed parts, consumable material, tools or supplies according to established procedures; maintain all assigned parts, metals and scrap in a secure and organized fashion and according to established procedures.
- Meet with clients as requested to answer client questions and assist with alteration needs.
- Develop a working knowledge of Tiffany & Co. products including but not limited to designers, collections, materials, methods of manufacture and repair techniques.
- Proactively share skills and techniques with coworkers; actively collaborate with coworkers, administration and management in problem solving and process improvement. Service center support:

- Provide assistance as needed throughout the center; perform alternate craft work as needed and as capable; assist administration with workflow management; participate in special projects.
- Comply with all health and safety requirements including personal protective equipment, hazardous material handling and disposal, machine guarding, ergonomics, etc.
- Maintain a safe workstation free from risks. Immediately report any safety incidents, including "near misses", to managementContribute to the safe and efficient operation of the workshop; assist in cleaning and maintaining common areas and equipment; report any worn, broken or unsafe tools, equipment and supplies; identify and report any gaps in workshop infrastructure.**Qualifications**
- Minimum 2 years of experience
- Soldering experience
- Laser welding experience
- Diamond setting experience
- Strong attention to detail
- Customer service orientation
- Ability to converse professionally with clients and have a professional appearance
- Strong initiative and the ability to work without constant direction
- Ability to inspire trust, fairness, integrity, and professionalism
- Ability to work with cross functional teams
- Ability to prioritize and work in a highly dynamic, fast paced and team-oriented environment
- Preferred _
- Degree from jewelry technical/design program
- Completion of Graduate Gemology degree or completion of courses
- Luxury Retail Experience

**_TIFFANY & CO. _**
**MAISON***:

- Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.