Junior Network Engineer

7 days ago


Changi, Singapore Opus IT Services Pte Ltd Full time

**Job Responsibility**:

- Provide maintenance support to our clientele and ensure that SLA commitments and requirements are met;
- Responsible for attending to incident calls and allocation of calls from the Helpdesk Team;
- Provide daily update to Helpdesk Team and adhere to Standard Operating Procedures;
- Diagnose, troubleshoot and resolve issues pertaining to Network Configurations and other related issues across a broad spectrum of technologies and solutions;
- Administration and maintenance of Network Based Environment or related issues as per client's requirements;
- Provide onsite and remote infrastructure support and configuration, including amongst others, relocation, upgrades or installations;
- Render prompt and timely follow-up to clients to ensure service delivery and client satisfaction;
- Replacement of faulty equipment;
- Update service reports and documentations;

**Requirements**:

- Previous experience as a Network Engineer, Field Engineer or similar role
- Well-versed in technical aspects of field projects, including equipment
- Understanding of safety guidelines
- Attention to detail
- Outstanding communication skills
- An analytical mind and strong problem-solving ability
- Ability to work in weekdays after office hour, weekends, and Public Holidays
- Degree in Engineering, Computer Science or similar field, preferred

**Job Types**: Full-time, Contract

**Salary**: $3,500.00 - $4,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Dental insurance
- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Overtime pay
- Yearly bonus

License/Certification:

- CCNA (required)



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