Service Advisor

2 weeks ago


Geylang, Singapore BOON SIEW SINGAPORE PRIVATE LIMITED Full time

**Responsibilities**:

- Perform service administration effectively and maintain high customer service level
- Attend to customer enquiries and service bookings promptly and courteously
- Meet and provide technical advice and upsell workshop services to customers, assess and meet their expectations
- Provide accident claim advice, repair quotations, and other necessary administration work
- Provide administration and technical support to corporate customer
- Follow up with repair work and update customer of the work progress and ensure that jobs are completed on time for delivery and outgoing QC check
- Monitor the bike bookings and loading system and decide on priority service
- Coordinate with the Workshop Supervisor for efficient workflow to meet financial sales target by fast turnaround of bikes with excellent customer service and quality
- Monitor unpaid bills and follow up on outstanding credit

**Job Requirements**:

- At least 2 year(s) of working experience in the related field is required for this position
- Has passion for bikes and enjoys customer service
- Good communication skills
- Must possess a valid Class 2B license
- Possess a valid Class 2A/2 license is an advantage

**Working hours**:
Mondays to Fridays: 8:30 am to 5:30 pm

Every Saturday: 8:30 am to 12:30 pm

**Working location**:370 Ubi Road 3 Singapore 408651.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental insurance
- Health insurance

Supplemental pay types:

- 13th month salary
- Performance bonus

**Experience**:

- Service Advisor: 1 year (preferred)

License/Certification:

- Class 2 Driving Licence (preferred)

Work Location: In person


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