
Director, Operations
7 days ago
**Job Summary**:
This is a senior position responsible for the management of global account/s in the APAC region, ensuring delivery of the global contract objectives. This will be the point of engagement for the customer’s logistics head in APAC regarding the managing of service expectations of all sites, and supporting the strategic growth of the customer in the region.
**Responsibilities**:
**Primary Responsibilities**
- Key point contact with external and internal stakeholders
- Promote and improve a diverse work environment while bridging gaps between the organization culture of the company and customer
- Lead the development of effective strategies on resources of all sites in the region
- Align with customer’s growth plan to roll out new sites through effective solutions development
- Build and improve strategic relationships with customer’s senior management
- Business acumen to ensure annual profit, efficiency, and quality goals
- Develop long and short-range plans and goals for the organization
- Direct project costing and justification of capital expense request
- Manage capital expenditure and asset deployment activities
- Manage customer initiatives with considerations from all angles
- Align organization to embody Company’s Values
- Ensure customer contractual obligations are met / contract compliance
- Provide appropriate tools such as project scheduling, action trackers and dashboard
- Monitor and control of quality service performance and project performance
- Sustain LEAN, safety and security culture
**Scope and Accountability**:
**Qualifications Summary**:
**Knowledge**:
Bachelor's degree &/or above
PMI certification or membership will be advantageous
**Skills**:
- Excellent organization leadership with situation management skill
- Inter-discipline skills for interaction of all business aspects in contract discharge, commercial impact, projects and operations management
- Program and Project management knowledge
- Strong written and oral communications skills
- Commercially oriented with financial acumen
- Logistics knowledge in technology industry
- Broad understanding of Supply Chain Management to appreciate customer’s material flow and planning
- Strategic Thinking ability, proven implementation results
- Superior Customer Relationship management skills
- In depth knowledge of enabling technology in logistics and supply chain
Experience: - 10 or more years of professional experience. - Seniority of leading program in a complex business environment - Excellent track records of managing multiple projects at program or portfolio level - Extensive exposure to environment involving complexity in logistics flow of technology industry
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