
Razerstore Evangelist
1 week ago
Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.
Job Responsibilities:
- Consistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to their inquiries and needs
- Knowledgeable in all merchandise categories and able to make appropriate suggestions to the customers
- Ensures that all customers receive high quality of service and quality merchandise
- Demonstrate consistent behaviors of the ideal R.A.Z.E.R. experience to all customers
- Regularly communicates with Store Manager and Assistant Store Manager to keep informed on product knowledge, USPs, and consumer benefits across all product lines
- Assists in the maintenance of the store, ensuring cleanliness and organization at all times
- Stocks and organizes merchandise as necessary
- Assists in the execution of the product display and remerchandising as directed by store management team
- Assists in receiving regular deliveries and replenishing sales floor in a timely manner
- Enforce all company policies and procedures, including health, safety and security
- Performs any other duties as directed by Store Manager and Assistant Store Manager
Pre-Requisites:
- Confident, positive, open minded and motivated to sell and understand customer needs
- Create opportunities to cross and upsell and know how to propose Razer product to a customer
- Actively deliver knowledge and advice that should go beyond customer expectation
- Always look to improve his/her customer service level by performing role play and learning all new information about the company (products and services)
- Possess a high level of teamwork: help his/her colleague to overcome challenges and do not hesitate to shadow a product evangelist who needs help
- Real ambassador for our brand and our product internally and externally
- Show curiosity to key range product that belongs to the new tech industry
- Accountable to deliver task in time
- Support manager and team member during event and peak promotion time
- Well-presented at all times (clean, healthy, and polite with clean Razer uniform)
- Adhere to Razerstore standards
Are you game?