Servicenow HR Service Delivery

4 days ago

Singapore NEARSOURCE PTE. LTD. Full time

**Key Responsibilities**:

- Implement and configure the ServiceNow HRSD platform to meet business requirements.
- Collaborate with HR and IT teams to identify and document business needs and translate them into technical requirements.
- Design and develop workflows, forms, and reports within the ServiceNow HRSD platform.
- Author, drive, and own the solution design for HRSD implementations, ensuring alignment with business objectives and best practices.
- Provide ongoing support and maintenance for the ServiceNow HRSD platform, including troubleshooting and resolving issues.
- Conduct training sessions and create documentation for end-users to ensure effective utilization of the platform.
- Stay up-to-date with the latest ServiceNow HRSD features and best practices to continuously improve the platform.
- Work closely with stakeholders to ensure alignment of HRSD initiatives with business objectives.

**Qualifications**:

- Bachelor's degree in Human Resources, Information Technology, or a related field.
- Minimum of 7+ years of experience working with ServiceNow HRSD.
- Strong understanding of HR processes and best practices.
- Proficiency in configuring and customizing the ServiceNow HRSD platform.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.

**Preferred Qualifications**:

- ServiceNow HRSD certification.
- Experience with other ServiceNow modules such as ITSM, ITOM, or ITBM.
- Knowledge of scripting languages such as JavaScript

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