2023 Summer Internship

1 week ago

Singapore Grab Full time

**Job Description**:
**Life at Grab**:
At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

**Get to Know the Team**:
Grab for Business is the B2B team within Grab that helps to simplify business transportation and related services for companies across Southeast Asia. We actively engage with a wide network of companies across the region and want to ensure that client success is paramount in our organization.

**Get to Know the Role**:
As a Grab for Business Intern, your responsibilities include optimizing and refining strategies with the key account managers in our Grab for Business Singapore team to manage and grow an expanding portfolio of top customers. You will also get many opportunities to interact with the different stakeholders of the organization and hear personally from them the successes and improvements needed thus far.

**The Day-to-Day Activities**:

- Relationship Management: Build strong and long-lasting relationships with our customers through long-term planning, handling objections, asking the right questions, and understanding their pain points while resolving them. Establish a solid understanding of Grab’s business solutions to serve your customers better. Build and maintain healthy cross-functional relationships within the wider Grab organization for the smooth functioning of the business.
- Client Success: Assess, clarify and validate customer needs on a regular basis. Work with cross-functional stakeholders to develop solutions that best address consumer needs while simultaneously meeting performance objectives. Enable your team to leverage customer, industry, and data-backed insights to achieve excellence and surpass customer expectations
- Data Analysis & Insights: With in-depth data analysis of the business (using CRM and other internal tools), drive and develop account-specific growth strategies and approaches with the key account managers, solidifying Grab for Business’ position as a market leader.
- Participate in Grab for Business team meetings, projects, and discussions

**Learning Objectives**:

- Managing end-to-end B2B sales process
- Stakeholder management
- Data Analysis Skills
- Project management

**The Must-Haves**:

- Undergraduate in Business Management or other relevant courses
- Proficient in Microsoft Office (Word, Excel, Powerpoint)

**Our Commitment**:
We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

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