Senior Event Technician
6 days ago
Role: Senior Event Technician
Contract Type: Permanent
Location: Singapore
The prime function of the Senior Technician (L1 and L2) is to provide AV technical support for all meeting rooms across our client’s campus. Working with the SME and AV team to ensure resolution in accordance with the agreed SLAs.
The position involves a high degree of exposure, working sometimes with executive management and managing directors to provide the services below.
All services should be delivered punctually at scheduled times and in accordance with agreed SLAs. The Senior Technician (L1 and L2) is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. The Senior Technician (L1 and L2) will perform L1/L2 incident management and escalate where appropriate.
DUTIES AND RESPONSBILITIES
The responsibilities of the Senior Technician (L1 and L2) include, but are not limited to:
- Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms
- Advanced fault finding and troubleshooting
- Perform L1/L2 incident management
- Escalate, raise and update incidents to the Regional Lead
- Support Project Managers in the successful delivery of projects
- Assisting the AVNOC with delivery of a due diligence program providing reporting on room conditions and recommending upgrades and improvements
- Demonstrate Self Service AV and VC capabilities to end-users wherever possible
- Carry out proactive health checks in accordance with SOP
- Service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities
- Assist with software upgrades
- Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify. (Familiarity with Crestron and Cisco system would be ideal.)
- Ensure all multi-media / presentation rooms are maintained in good working order
- Presentation / multi-media meeting room support, including duration support
- Assist with support for multi-media broadcasting
- Quick response to emergency/ad-hoc requests
- Assist, where possible, with IT-related enquiries during supports. Escalate issues if required.
- Advise clients on best practice
- Provide regular feedback on communication issues and service improvements
- Assist with training of new starters and freelancers
- Build and maintain client relationships
- Be flexible and assist the team in all areas of the department
- Manual handling tasks will be required when necessary for moving equipment
**If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.**
**About Kinly**
Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.
**Why Kinly?**
We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.
We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.
We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.
We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.
**Equal Opportunities**:
-
Event Sales Senior Executive
17 hours ago
Singapore EVENT BUDDY PTE. LTD. Full timeIf you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you! Don’t underestimate the transformative aspect of events management. While most people can invite a group of individuals to meet, event planners earn their salt by taking the simple things — a collection of people, a venue,...
-
Senior Event Manager
2 days ago
Singapore EVENT GALAXY PTE. LTD. Full timehave more than 2 years of event management experience - able to lead a team of event staff and designer - work on projects and tender for job - able to secure jobs and work on tight budget for higher profit for the company - have the sense of design concept and sense of good proposal to have higher chance to win the projects
-
Event Technology Professional
17 hours ago
Singapore Unearthed Productions Private Ltd Full timeJob Role Summary:We are looking for a highly skilled Senior Audio Visual Technician to join our team at Unearthed Productions Private Ltd. The successful candidate will have extensive experience in setting up, operating, and troubleshooting audio, visual, and lighting equipment for live, hybrid, and virtual events.Responsibilities:Oversee the installation,...
-
Production Assistants
7 days ago
Singapore EDUCARE HUMAN CAPITAL PRIVATE LIMITED Full time**Overview**: The Technical Production Assistant provides essential support in the setup, operation, and teardown of lighting, sound, staging, and video equipment for events. This role involves assisting technicians and operators to ensure smooth and efficient production processes. **Key Responsibilities: **1. Setup**: - **Assist in Equipment Setup**: Help...
-
Digital Event Technician
4 days ago
Singapore FIRST Global Brand Experience Agency Full time**DIGITAL TECHNICIAN** **ABOUT OUR COMPANY** FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. Operating as a full-service agency partner or through embedding specialist talent into client teams, FIRST brings brands and people together through creative,...
-
Technician / Senior Technician
3 days ago
Singapore QUANTUM AUTOMATION PTE LTD Full timeResponsibilities: a) To perform the support duties/role as follows: - BMS system. - Security System. - Engineering works. - Testing and commissioning. b) To assist Assistant Application Engineer / Application Engineer / Senior Application Engineer in project work. Requirements: - Nitec / Higher Nitec in Engineering or Technical Discipline - Fresh...
-
Technician / Senior Technician
7 days ago
Singapore QUANTUM AUTOMATION PTE LTD Full timeResponsibilities: A. To perform the support duties/role as follows: - BMS system. - Security System. - Engineering works. - Testing and commissioning. B. To assist Assistant Application Engineer / Application Engineer / Senior Application Engineer in project work. EXPERIENCE AND QUALIFICATIONS Provide requirements for educational attainment, working...
-
Senior Project Coordinator
7 days ago
Singapore DMC EVENT MANAGEMENT PTE LTD Full timeAbout Us: dMC is a leading event management company known for creating unforgettable and seamless experiences for a diverse range of clients. We specialize in planning and executing corporate events, conferences, weddings, and social gatherings with utmost precision and creativity. Our team is passionate about delivering exceptional results, and we are...
-
Singapore Unearthed Productions Private Ltd Full timeAt Unearthed Productions, we don't just create events—we craft immersive and unforgettable experiences. As an AV Technician/ Senior AV Technician , you will play a crucial role in ensuring the seamless execution of live, hybrid, and virtual events by setting up, operating, and troubleshooting audio, visual, and lighting equipment. You will collaborate...
-
Events Associate
7 days ago
Singapore RSVP Singapore The Organisation of Senior Volunteers Full timeRSVP Singapore is looking for an energetic and enthusiastic individual to support its events and activities. **Responsibilities**: - Plan and coordinate events, roadshows and programme activities - Provide Event Management support including planning, budgeting, liaison with relevant parties, actual day execution and post event follow-ups - Brainstorm new...
-
Engineer / Senior Technician
3 days ago
Singapore Brixio Full timeEngineer / Senior Technician **Job Title**: Engineer/Senior Technician - Electronics (6-Month Contract) **Location**: KCD **Job Overview**: We are seeking an **Engineer or Senior Technician** with a strong **electronics background** to oversee the **Test Bench** at the client's front office. This role is critical in the **KPI fault confirmation process**,...
-
Senior Technician
4 days ago
Singapore JJOBB LLP Full time**Senior Technician**: We are seeking a Field Service Technician with experience in Semiconductor Equipment, UPS, and Parts Cleaning. In this role, you will be responsible for appraising, troubleshooting, and servicing semiconductor equipment within clean room environments. As the Field Service Technician, you will also be responsible for performing...
-
AV Technician/Senior AV Specialist
17 hours ago
Singapore Unearthed Productions Private Ltd Full timeCompany Overview:Unearthed Productions Private Ltd is a dynamic company that specializes in creating immersive and unforgettable experiences through live, hybrid, and virtual events.Job Description:We are seeking an experienced Senior Audio Visual Technician to join our team. As an integral member of our production team, you will play a crucial role in...
-
Live Event Technical Director
17 hours ago
Singapore Unearthed Productions Private Ltd Full timeTechnical Leadership Role:We are seeking a highly skilled Senior Audio Visual Technician to join our team at Unearthed Productions Private Ltd. The successful candidate will provide technical leadership and oversight for the setup, testing, and operation of complex AV systems for live, hybrid, and virtual events.Responsibilities:Provide expert-level...
-
Senior Mechanical Technician
5 days ago
Singapore JAI INTEGRATED TECHNOLOGIES PTE. LTD. Full timeThe Senior Technician (Mechanical and Electrical) **performs preventive and corrective maintenance of mechanical and electrical systems **. He/She is technically inclined, knowledgeable and able to maintain various mechanical and electrical systems. Mechanical Engineering Technicians, Mechanical Technicians **assist Mechanical Engineers in designing,...
-
Senior Technician
4 days ago
Singapore WOW CAREERS LLP Full time**Senior Technician**: We are seeking a Field Service Technician with experience in Semiconductor Equipment, UPS, and Parts Cleaning. In this role, you will be responsible for appraising, troubleshooting, and servicing semiconductor equipment within clean room environments. As the Field Service Technician, you will also be responsible for performing...
-
Technician or Senior Technician
17 hours ago
North-East Singapore Emprego SG Full time**Location** - Singapore, North East**Job Type** - Permanent**Salary** - $1,600 - $2,400 Per Month**Date Posted** - 4 hours agoAdditional Details **Job ID** - 94521**Job Views** - 1Roles & Responsibilities **Responsibilities**: - Perform verification, trouble shoot, analysis and repair of returned networking products - Provide technical support in...
-
Engineer / Senior Technician
5 days ago
Singapore Brixio Full time**Job Title**: Engineer/Senior Technician - Electronics (6-Month Contract) **Location**: KCD **Job Overview**: We are seeking an **Engineer or Senior Technician** with a strong **electronics background** to oversee the **Test Bench** at the client's front office. This role is critical in the **KPI fault confirmation process**, ensuring accurate **board...
-
Audio Visual Technician
1 week ago
Singapore Unearthed Productions Full timeAt Unearthed Productions, we don't just create events—we craft immersive and unforgettable experiences. As an AV Technician/ Senior AV Technician, you will play a crucial role in ensuring the seamless execution of live, hybrid, and virtual events by setting up, operating, and troubleshooting audio, visual, and lighting equipment. You will collaborate...
-
Senior Electrical Technician
2 days ago
Singapore POWSTAR CONTROLS PTE. LTD. Full timePOWSTAR CONTROLS PTE. LTD. is seeking a highly experienced Senior Electrical Technician to join our team.Job Responsibilities:The role of the Senior Electrical Technician involves ensuring that installation and operations conform to standards and customer requirements.Responsibilities:Prepare electrical systems specifications, technical drawings, or...