Delivery Manager

Delivery Manager (Health & Education)
Monday to Friday, 9:00 AM - 6:00 PM

**Salary**: $6000-10000

**Responsibilities**:
Your responsibilities will include, but are not limited to:
1. Project Management:

- Oversee the planning, execution, monitoring, and completion of projects.
- Ensure projects are delivered on time, within scope, and within budget.
- Develop detailed project plans, including timelines, resources, and budgets.
- Manage risks, issues, and changes to project scope, schedule, and costs.
- Communicate project status, progress, and updates to stakeholders.

2. Team Management:

- Lead and motivate delivery teams to ensure high performance and quality
standards.
- Allocate and manage resources effectively across multiple projects.
- Conduct regular team meetings, provide coaching and support to team
members.
- Foster a collaborative and productive work environment.

3. Client and Stakeholder Management:

- Act as the primary point of contact for clients and stakeholders.
- Understand client requirements and ensure they are met or exceeded.
- Manage client expectations and ensure high levels of client satisfaction.
- Address any client concerns or issues in a timely and professional manner.

4. Process Improvement:

- Identify opportunities for process improvements and implement best practices.
- Ensure that delivery processes are efficient, scalable, and aligned with
organizational goals.
- Monitor and evaluate performance metrics to ensure continuous improvement.

5. Financial Management:

- Manage project budgets, including forecasting, tracking, and reporting.
- Ensure profitability and cost-effectiveness of delivery operations.
- Collaborate with finance teams to ensure accurate billing and invoicing.

6. Quality Assurance:

- Ensure that all deliverables meet the required quality standards.
- Implement quality control processes and methodologies.
- Conduct regular reviews and audits of delivery processes and outcomes.

7. Reporting and Documentation:

- Prepare and present regular status reports, performance metrics, and project
documentation.
- Maintain comprehensive project documentation and records.

**Qualifications**:

- Bachelor’s degree in Business Administration, Management, Information
Technology, or a related field.
- Proven experience (5+ years) in a delivery management or project
management role.
- Strong understanding of project management methodologies (e.g., Agile,
Scrum, Waterfall).
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects simultaneously and work effectively in a
fast-paced environment.
- Strong analytical, problem-solving, and decision-making skills.
- Proficiency in project management tools and software (e.g., JIRA, MS Project,
Trello).
- Experience in managing cross-functional teams and stakeholder relationships.
Preferred Qualifications:

- PMP, PRINCE2, or other relevant project management certification.
- Experience in a specific industry (e.g., IT, Finance, Healthcare).
- Experience with cloud-based platforms, software development, or digital
transformation projects.
- Familiarity with Lean Six Sigma or other process improvement methodologies.

Key Competencies:

- Leadership and Team Management
- Client Relationship Management
- Financial Acumen
- Process Improvement
- Quality Assurance
- Risk Management
- Strategic Thinking
- Effective Communication

**Benefits**:

- International working environment with friendly and passionate colleagues
- Onsite opportunity to Japan, and Singapore for training and supporting customer
- Meaningful work with experienced & strong technical veterans
- Flat structure, simple processes & transparency
- Attractive compensation, regular assessments, and salary reviews
- Annual bonus and performance bonus
- Annual Leave Entitlement - 14 days; additional day of annual leave for every
year of service completed, up to 21 days.
- Medical Claim - S$250 nett per annum; consultation fee only after maximum
claim
- Mobile Claim - monthly subscription and local airtime charges (capped at
SGD100) and overseas mobile charges if traveling for a business trip.
- Flexi-Work Arrangement Available (e.g. staggered work hours, telecommuting,
compressed work week etc)

R1765051
19C0013

Pay: $6,000.00 - $10,000.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- delivery manager: 3 years (preferred)

Work Location: In person