Executive, Bond Management

2 weeks ago

Singapore Nanyang Technological University Full time

The Executive, Bond Management handles enquiries and requests for bond obligations matters. The role involves high engagement with stakeholders including graduate scholars and colleagues from various offices including Office of Admissions, Student Integration, Career Advancement Office, Finance team and travel agency to resolve student’s request.

**Responsibilities**:
- Handle enquiries and requests related to bond obligations.- Upkeep scholarship agreements and database.- Maintain data archiving and coordinate disposal of documents beyond retention period.- Draft work process documentation, to be vetted by supervisor and approved by department manager.- Annual review and propose revision of standard operation procedure (SOP) to supervisor.- Lead 2-3 bond activity timelines under Bond Management process including airfare reimbursement, deferment, enforcement exercises.- Propose process improvement and support automation projects.- Support supervisors to facilitate discussion with department manager, IT colleagues and other stakeholders to explore improvement of processes.- Contribute to requirement gathering in system enhancements.- Conduct pre-graduation briefings.- Ad-Hoc projects/tasks assigned by supervisor.

**Requirements**:
- Entry level degree/diploma graduates are welcome to apply.- Preferably with 2 years of prior work experience in administration and customer-facing- Proficient in Microsoft Office, especially Word and Excel.- Able to read and write in both English and Chinese (Require to correspond with chinese scholars, and to use Hanyu Pinyin for information in letter writing).- Customer Centric.- Good communication skills.- Keen on automation and process improvement.- Meticulous, with demonstrated organizational skills, including the ability to prioritize and coordinate work volume to meet deadlines.- Personable - able to carry him/herself well in face-to-face or tele-conversations with others.- Able to work independently and as a team.

Hiring Institution: NTU

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