Technology Support Iii, Payments Technology
21 hours ago
**JOB DESCRIPTION**
Propel operational success with your expertise in technology support and a commitment to continuous improvement.
**Job responsibilities**
- Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability
- Assist in the monitoring of production environments for anomalies and address issues utilizing standard observability tools
- Identify issues for escalation and communication, and provide solutions to the business and technology stakeholders
**Required qualifications, capabilities, and skills**
- Bachelor's Degree in Computer Science or equivalent
- Formal training or certification on software engineering concepts and 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
- Experience in observability and monitoring tools and techniques
- Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework
- Possess technical skillset in Unix / Linux technologies, Shell scripting, PowerShell, Python, Oracle / SQL, Cassandra, monitoring, telemetry/ Observability tools (ITRS Geneos/ Grafana/ Datadog/ Dynatrace) and messaging frameworks (Kafka, MQ)
**Preferred qualifications, capabilities, and skills**
- Experience with one or more general purpose programming languages and/or automation scripting
- Possess good working understanding of public cloud with AWS Certification as a plus.
- Experience working in banking and payment domain: High and low value payment, SWIFT, Real time payment, collection, cheque clearing, tax payment, partner bank system
- Collaborate well and possess the ability to foster relationships effectively with diverse groups across geographies
- Ability to multi-task, handling complex requirements and is adaptable
Note: This is a shift role, including regular weekend rotations.
**ABOUT US**
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
**ABOUT THE TEAM**
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
-
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Corporate & Investment Bank - Test Integration & Implementation (TII) Payments Technology Testing team, you serve as a seasoned member of an agile team to design and...
-
Technology Support Iii
21 hours ago
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III (Associate) team member within the Corporate Sector of Enterprise Technology, you will coordinate responses to Business Resiliency incidents that could affect our staff, sites, or essential...
-
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** **Job responsibilities** - Guides and assists others in the areas of building appropriate level designs and gaining consensus from peers where appropriate - Collaborates with other software engineers and teams to design and implement deployment approaches using automated continuous integration and continuous delivery pipelines -...
-
Technology Support Iii, Mission Control
6 days ago
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Primarily focus on quick incident mitigation to reduce downtime for customers. - Monitor the changes going into the environment while ensuring system stability. - Provide onsite technical leadership...
-
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Manage Distributed Applications developed and hosted on JAVA, UNIX, ORACLE/DB2/SQL SERVER etc., as well as Middleware systems like IBM MQ (Mainframe Queues,), JMS etc. - Mitigate incidents in...
-
Payment Administrator
1 week ago
Tampines, Singapore Aspire Lifestyles Full time**Overall Purpose of the Job** Aspire Lifestyles is the global leading provider of concierge & lifestyle services. This position is predominantly a non-customer facing operational support role responsible for payment processes (processing, verifying, and reconciling) to ensure customers are charged timely for services rendered, payments made accurately, and...
-
Technology Support Ii, Mission Control
21 hours ago
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** Join a dynamic team shaping the tech backbone of our operations, where your expertise fuels seamless system functionality and innovation. **Job responsibilities** - Focuses on quick incident mitigation primarily to reduce downtime for customers. - Monitors changes going into the environment while ensuring system stability. - Provides...
-
Software Engineer Iii
1 week ago
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the Infrastructure Platforms Cloud Foundational Services, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in...
-
PMO Manager
2 weeks ago
Tampines, Singapore ALMR Consulting Pte Ltd Full time**Roles & Responsibilities** We are seeking an experienced PMO Manager to oversee and drive multiple concurrent initiatives within Treasury and Payments functions. You will be responsible for governance, reporting, and ensuring successful delivery of strategic technology and process improvement projects. **Key Responsibilities**: - Establish and maintain...
-
Lead Software Engineer, Post Trade Technology
2 weeks ago
Tampines, Singapore JPMorganChase Full time**JOB DESCRIPTION** We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorgan Chase within the Commercial and Investment Banking Technology - Asset Servicing team, you will play a crucial role in an agile team committed to enhancing, creating, and...
