Dental Assistant Patient Service Assistant

2 weeks ago


Singapore AESTHETIC DENTAL CARE PTE. LTD. Full time

Perform customer service duties at the front desk such as handling patient registration, appointment booking, answering phone calls and attending to patients' enquiries.
- Provide assistance to the dentists while treating the patient.
- Take all reasonable methods to ensure patient comfort.
- Assist in patient’s claims submission and any other administrative works assigned.
- Complies with Infection Control Practices and maintains Infection Control Standards. Maintain and ensure cleanliness of the clinic.
- Discharge patients by dispensing medication, collecting payment and scheduling of next appointment.
- Send, receive and monitor cases that are sent to the dental laboratory.
- Complying with all dental ethical guidelines including all rules on confidentiality and Data Protection.
- To carry out any other duties as requested by colleagues to ensure that patients receive a high quality of patient care.

**Requirements**:

- Minimum GCE ‘N’ Level or equivalent
- Capable and independent good team player
- Warm and caring personality
- Able to handle Mandarin speaking patients
- Relevant experience preferred but not necessary


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