Training Professional

1 week ago

Singapore Sartorius Full time

The Technical Training Professional, APAC will be responsible for managing an efficient and effective Training Plans that supports the Field Engineer teams across the region. In this position, you will train our Bioprocess Service organization on a global level. With your conceptional leaning expertise you bring in new learning formats (e. g. web-based training, virtual classroom, video tutorials etc.) to enhance the training experience.
- Create training concepts and arranged trainings in several formats, (like e.g. classroom, online, e-learning, remote) on the fundamentals of our bioprocess instruments.
- Coordinate and perform trainings for our APAC Service team.
- Implement trainings especially for acquired products and solutions.
- Work on CAQ Tool to accomplished Training Goals and create training templates.
- Follow-up and evaluate training results.
- Be accountable for administration of trainings, training documentation and training equipment’s.
- Represent APAC in Competency Management Program.
- Drive continuous improvement activities for training quality and performance
- Collaborate with internal experts and external vendors to deliver training courses for internal employees
- Work as Professional Trainer for Product which you are responsible in APAC.
- Forecast required training courses needed by APAC Field Service and ensure adequate resources to meet training requests.
- Maintain Technical Competency Matrix of all Field Service Engineers from APAC
- Maintain Service Training center, Bangalore and utilized facility to train Field Service Team
- Deliver Soft Skill training as well as trainer courses to participants
- Collaborate with internal experts and external vendors to deliver training courses for internal employees
- Record training feedback and create
- The Technical Support Professional, APAC will be responsible for managing an efficient and effective Training Plans that supports the Field Engineer teams across the region. In this position, you will train our Bioprocess Service organization on a global level. With your conceptional leaning expertise you bring in new learning formats (e. g. web-based training, virtual classroom, video tutorials etc.) to enhance the training experience.
- Closely collaborate with the Manager of Technical Training in EMEA, NA and on global level
- Provide weekly reports on the status of Technical Trainings demand -supply-feedback
- Support arranging Invitation letters as well as travel arrangement for overseas participants
- Maintain Training Equipment’s and tools installed in training center, Bangalore

**What will convince us**:

- Degree in Instrumentation/Electrical/Automation Engineering combined with several years of professional experience.
- Able to handle multi-tasks and possess problem-solving skills.
- Self-driven, good team player with good work attitude and proactive.
- Extensive experience in training & coaching.
- First experience in a Technical Support, Inhouse
- or Field Service Technician role is an advantage
- Strong digital expertise, and high affinity for new media and tools.
- Excellent communication skills in English.
- High customer orientation, strong communication and presentation skills, intercultural competencies.
- Willingness to travel occasionally as needed.
- Identification with our core values: Sustainability, Openness, Enjoyment.

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