Rfs Manager

2 weeks ago

Singapore SINGAPORE TELECOMMUNICATIONS LIMITED Full time

The RFS Manager will support CDE ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

**Key responsibilities include**:

- Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
- Following the RFS process timeline from initiation to closure
- Regularly reviewing and enhancing the current process
- Ensuring accurate and timely availability of RFS reports, updates, tracking, and closuresCollaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

**Make an Impact by**:
**Service Delivery RFS**
- Service delivery RFS financial and resource management
- Support RFS and service catalogue requests
- Accountable/Responsible for end-to-end RFS requests/requisitions
- Manage cross functional engagements for RFS
- Act as a focal point for all RFS related queries and issues
- Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
- Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
- Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
- Monitor and improve RFS performance, providing leadership, coaching and tasks management
- Provide regular CDE EWO project RFS dashboarding and reporting

**Customer/Vendor Management**
- Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

**Business Development**
- Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

**People Management**
- Delegate operational tasks effectively by providing clear and specific instructions and goals
- Plan, track and monitor the tasks assigned to the team members
- Participate in leadership activities and providing performance feedback and developmental coaching
- Monitor and improve team performance, providing leadership, coaching, and performance management

**Skills for Success**
- Minimum Diploma in Computer Science / IT or equivalent
- Good to be certified with ITIL v3 Foundation
- 5 Years of experience in Project management / Operations / Vendor management
- Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
- Experienced in IT Managed Services
- Financial Management Experience
- ITSM Service Catalogue Management
- ITIL Service Management
- Good understanding of IT cross competency products in the EUC device

  • Rfs Manager

    1 week ago

    Singapore Singtel Full time

    **RFS Manager**: **Date**:12 Nov 2024 **Location**: Singapore, Singapore **Company**:Singtel Group - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and...

  • Senior Rf Engineer/rf Manager

    2 weeks ago

    Singapore PERSOLKELLY Singapore Full time

    **Responsibilities**: - Antenna design across sub-6GHz technology such as NRC, RFID, GNSS, BT, WiFi, LTE-M/LTE-NB, 3G/4G/5G - Hands-on antenna matching and optimization when integrated into product - Use EM stimulation tools to perform analysis and modelling of RF antennas and products to meet customer’s requirements - Conduct antenna and RF measurement...

  • Project Manager

    7 days ago

    Singapore STAR CAREER CONSULTING PTE. LTD. Full time

    **Job Summary**: As a Project Manager, you will oversee the planning, execution, and monitoring of projects related to our Counter-UAS products. You’ll be responsible for delivering results that meet performance standards, timelines, and budgets while collaborating with multidisciplinary teams and key stakeholders. This role is ideal for someone who...

  • Manager, Rf Engineering

    6 days ago

    Singapore PCI PRIVATE LIMITED Full time

    **RESPONSIBILITIES**: - **Manage and build RF Team **, provide technical guidance, problem-solving and manage team growth - **Customer fronting **with good communication skills - Work with the project teams to ensure on-time delivery within budget - Real world **antenna design techniques **for NFC, 2.4GHz ISM, WiFi 6, LTE up to 5G FR1 - Hands-on antenna...

  • RF Engineer

    4 weeks ago

    Singapore SYNAPSE LOGIC PTE LTD Full time

    Roles & ResponsibilitiesOverview:We are seeking a skilled RF Engineer to support fault diagnosis and performance optimization of advanced communications systems. This role involves hands-on technical troubleshooting, customer engagement, and vendor coordination to ensure timely resolution of system issues.Key Responsibilities:Diagnose and resolve faults in...

  • Technical Manager

    3 days ago

    Singapore The Talent Shark Full time

    Our client, a global fabless semiconductor company is seeking a Technical Manager who is experienced in Analog/ RF background. 1. Design of RF/Analog/Mixed-signal IC circuit blocks / IPs based on specifications (performance, area, power consumption) 2. Realize IC layout with floor planning and performance considerations (with layout engineers) 3. Testing &...

  • Rf Engineer

    1 week ago

    Singapore GRID COMMUNICATIONS PTE. LTD. Full time

    Job Scope: - Reporting to the RF manager - Perform site selection, site survey, site planning, radio network planning, RF planning, capacity planning, link budget and acceptance test for iDEN, TETRA and 4G network - Perform drive test, post-processing, analysis the drive test data, identify any problem and rectify the problems - Analyse network statistic...

  • Rf Engineer

    2 weeks ago

    Singapore THIAN SUNG CONSTRUCTION PTE. LTD. Full time

    **Responsibilities** - Attending site survey, precon survey, site inspection, troubleshooting and handover - Carry out RF design for both inbuilding and outdoor site base on customer’s requirement - To produce technical proposal with RF design base on required format - To perform walk test, ATP and produce relevant reports - Attend project meeting,...

  • Rf Design Engineer

    2 weeks ago

    Singapore CT Solutions (Pte. Ltd.) Full time

    **Position: RF Design Engineer**: - **Well Established Singapore Based Manufacturing MNC**: - **Working hours: Monday - Friday (8:30am - 6:00pm)**: - **Salary (commensurate with experience): Up to $6,800**: - **Working Location: Ang Mo Kio**: - **Outpatient Medical Insurance Provided**: - **Duration: Permanent**: - **Industry: Manufacturing** **Main...

  • Wireless Rf System Design Engineer

    1 week ago

    Singapore SEARCH STAFFING SERVICES PTE. LTD. Full time

    We are representing a global Automotive Tier 1 Supplier (MNC) who has a huge R&D presence in Singapore in recruiting. **Engineer, Wireless RF System Design - Engage in activities related to defining wireless RF system concepts and developing RF standards. - Assist product certification and homologation teams by providing expertise on wireless RF-related...