IT Lead

Janssen Pharmaceuticals discovers and develops innovative medical solutions to address important unmet medical needs in oncology, immunology, neuroscience, infectious diseases and vaccines, and cardiovascular and metabolic diseases.

The ASPAC Digital product line organisation has Asia Pacific responsibility for a digital product portfolio supporting a variety of key platforms providing education, services and tools to key Janssen customers - both Health Care Professionals (HCP) and Patients.
- Omni-channel Capabilities - 360 view of the customer, AI/data science solutions and next best action messaging to identify optimal channel, content and frequency for customer interactions across marketing, sales and medical teams.

This position will have primary responsibility for building Janssen’s capability in Digital Data & Analytics, as well as cross regional projects to support Janssen Asia Pacific digital program activities.

This role will identify digital data sets, for ingestion, measurement and KPI visualisations for marketing/business insights, customer engagement metrics and return on value.

**Primary Duties & Responsibilities**
- Be a technology partner, working with business partners to identify unmet needs, propose solutions, and assist in the development of business cases and project charters
- Be an SME and a key point of contact for Digital Analytics architecture, data sets and capabilities (Google Analytics, GA360, Customer Engagement, Social Analytics, Firebase etc.)
- Keeping abreast of industry trends, identify opportunities to implement innovative new methodologies and improve analytical process
- Propose, define and implement data integration, data layer architecture and engineering logic for digital data sets
- Report and evaluate on key metrics, build meaningful marketing dashboards, interpret trends, and provide data driven recommendations for actionable insights
- Lead the technical discovery process for analytical capabilities, scoping needs, gathering requirements and producing functional specifications for a solution build, based on regional and global standards
- Define data layer architecture for required KPI metrics to developers, oversight of implementation and validation / UAT
- Build relationships with external agencies, data partners, J&J suppliers and customers, to understand, acquire, develop and build digital data sets for customer and business insights
- Take a regional view on technology solutions, building a good understanding of business practice in other countries through a network of IT colleagues, in order to leverage or create harmonised solutions where possible
- Work with Regional Product Line Owner/s to shape long term digital analytics eco-system roadmap according to business priorities, and understanding of technologies used
- Manage delivery of local/regional solutions through J&J Technology Services team, acting as Product Owner in scrum development
- Ensure J&J information and assets are appropriately managed, valued and protected in accordance with Information Asset Protection and Compliance policies

**Qualifications** Qualifications**
- Bachelor of Computer Science / Information Technology or related Business / Engineering degree or at least 5 years of relevant experience
- Demonstrated experience of use of and implementation of data and analytics platforms within the digital and online ecosystem - such as **Google Analytics**, Firebase, ARM TreasureData, Martech analytics technologies
- Experience with analytics and data science platforms such as Tableau, AWS Redshift, BigQuery, SQL, Dataiku, R, Python, Data Studio, PowerBI will be highly regarded
- Experience in project delivery in a dynamic and emerging market as part of a complex, global organization is preferred
- Experience of HealthCare solutions for engaging Doctors, Careers or Patients through digital channels is highly desired
- Working knowledge of SDLC (CSV, Computer System Validation) and rRDM (Business Analysis methodology) including requirements elicitation, system design, development and validation/regulatory requirements
- Certification in Business Analysis (e.g. ISEB Business Analysis Diploma) and Project Management (e.g. PRINCE2, PMP) areas highly regarded

**Competencies**
- Excellent communication (spoken & written) in a business and technical context
- Excellent interpersonal skills, both written and verbal, and comfortable communicating and collaborating across all functions and with internal and external partners across multiple countries
- Excellent mathematical, data analytical and data design skills
- A flexible individual that thrives in a complex, fast paced, multi-national and constantly evolving technology and business environment
- Effective team working and ability to build effective relationships with customers, matrix teams, suppliers and partners.
- Highly organized, detail-oriented, and able to work in a dynamic and fast-paced environment
- Continuous learner, able t